First Quality Plumbing

Very pleased with the installation of my new water heart. Both Jessie and Raymond gave me excellent and detailed information re: the operation/function of the new water heater- Great Job!
Sep 17th, 2024

We had an emergency plumbing issue on Friday evening. The technician (Jacob) responded after hours to help us out. I must say Jacob was very professional and knowledgeable. He introduced himself with a smile and proceeded to troubleshoot the issue at hand explaining himself as he went along. He isolated the issue & continued with the repair in an expedient manner. Thanks to Jacob we had the water back on with minimal interruption. I have had numerous technicians out for some sort of service call throughout my adult life. NONE of them come close to extending the courtesy / customer service that Jacob displayed. As a former HVAC Tech, I hope I was half as squared away as this young technician is. Thanks for you help, Jack
Sep 8th, 2024

Sep 2nd, 2024

Rodney and the team at First Quality Plumbing were amazing. Definitely using again and recommending to all my friends.
May 17th, 2024

REVIEW EDIT: Changed from 5 stars. A year after the original water softener installation, the brine tank drain line installed by FQP was backing up filling up my brine tank. I called FQP, not knowing exactly what the problem was, unsure if it was related to their original installation or equipment. Since the original plumber George was no longer with them they sent out a plumber named Rodney who could not have been more rude and unprofessional. Asking, "what would you like for me to do", " I don't know what the other plumber did", " did you take pictures", "I'm not digging anything up!". After he called up his Service Manager, he left my property cursing me out under his breath. I later received a call from someone identifying himself as Roger apologizing for Rodney's actions (he heard the way he spoke to me while he was on the phone), he asked me to text him a few photos, so he can complete an estimate to have someone re-do the drain line. That was 5 days ago. I've received nothing since. 5 days... we're not building a house here. At this point it looks like they're just blowing me off. ORIGINAL REVIEW: I hired FQP to install a water filtration and softener system. Their plumber George showed up on time, was courteous and professional and the installation was neat and impeccable overall. He explained the operation and settings on the softener and answered several questions we had after he was done. We are very happy that we hired them and would certainly do so again.
May 4th, 2024