Econ Dental

Hello valued patient,Thank you so much for taking the time to share your positive experience with Econ Dental and Dr. Cheverez. We are thrilled to hear that you and your daughters have received excellent care and service that stood out among your dental visits in the area.It's wonderful to know that our office staff, especially Michele, along with the atmosphere and music selection, contributed to making your visits enjoyable and comfortable. We strive to create a welcoming environment for all our patients, and your acknowledgment means a lot to us.Your recommendation is highly appreciated, and we are grateful for the trust you've placed in us for your dental care needs in Orlando and Puerto Rico. We look forward to continuing to provide you and your family with exceptional dental care.Thank you again for your kind words. Please don't hesitate to reach out to us for any future dental needs.Warm regards, Econ Dental Family

Dear,Thank you so much for taking the time to share your positive experience with our dental office. We are truly grateful for your kind words and are thrilled to hear that you've found our team to be efficient and caring during your visits. Our primary goal is to ensure that every patient receives the highest quality of dental care in a comfortable and welcoming environment, and it's rewarding to know we've succeeded with you.We also appreciate your mention of the seamless billing process with your Humana insurance. We understand how important it is for our patients to have a hassle-free experience in every aspect of their dental care, including insurance processing. It's great to hear that we've met your expectations in this area as well.Please know that we are here for you for any future dental needs and look forward to seeing you on your next visit. If there's anything else we can do to make your experience even better, do not hesitate to let us know.Warm regards, Econ Dental family

Dear MadeRo07,Thank you for taking the time to provide feedback on your recent visit to our practice. We are genuinely sorry to hear that your experience did not meet your expectations, and we take your concerns very seriously.Your comments regarding the level of customer service you received from our front desk staff are concerning, and we are committed to addressing this as part of our ongoing training and development. We understand the importance of a warm and knowledgeable welcome, and we will ensure our team members are fully equipped to provide this.Regarding your experience with our hygienist and doctor, we apologize if their approach did not make you feel comfortable and valued as a patient. Our team's intention is always to provide professional and respectful care, and we regret any instance where we fall short of this goal. We will be reviewing our patient interaction protocols to ensure our staff are consistently demonstrating the highest level of professionalism and care.We appreciate your candid feedback as it is invaluable in helping us improve. While we understand that you have decided not to return, we would welcome the opportunity to make amends and provide you with the positive experience you deserve. If you are open to discussing your experience further, please contact us at 321-972-8312. We would greatly appreciate the opportunity to restore your faith in our practice.