Alpha Home Health Agency Corp

Unreliable. More excuses than needed results. When I complained, they had nothing but excuses. When I contacted the insurance company over their poor service, the account had to be transferred to a bew agency. If you care about your loved one's care, then look elsewhere for help. UPDATE: the response by Alpha is a joke. The case was transferred AFTER we reported their incompetent service to the insurance company that was paying them. So trust Alpha at your own risk. You have been warned maybe your experience will be better.
Nov 15th, 2022

Excellent service, I take care of my grandparents in this clinic and I honestly couldn't be happier
Sep 10th, 2022

Aug 8th, 2022

Jul 27th, 2022

Extremely lacking in communication and urgency. Last year my father was extreme pain when they did not arrive to perform a scheduled procedure to change his catheter. At their 24 hour on call number when I needed help immediately all I could do was leave a message. Another nurse that came to the house for a different procedure helped us and changed the catheter. Alpha Home Health called a couple days later to schedule an appointment. This happen again a few months later. They always have an excuse like someone on vacation or out sick or otherwise not available, but they dont call ahead to tell that the appointment cant be kept. You have to find that out the hard way. So my experience is, they are not there when I need them. We found another care provider.
Aug 5th, 2022