Horizons North Apartments

jeffrey carter _{on Google}

Sep 24th, 2023

Outstanding work professional

Queen Channy _{on Google}

Sep 19th, 2023

Listen !!! Maria is the goat ok the best in the office she is great with the residents everyone that comes in there they only ask for Maria the love and kindness and understanding that she have is amazing her customer service is A1 she is seriously about her job passion strong and very very sweet person she deserves to be an manager. !! I tell her that all the time she correct whats wrong she listen she always smiling and greets you with respect. I really really love that she loves what she do . And serious about what she do.

MYLO Music _{on Google}

Sep 10th, 2023

The second worst place Ive ever lived. The only reason its not first is because my Orlando apartment had frequent shootings. Im currently without power for 6 hours now, maintenance was supposed to show up on the 11th for work. They showed up on the 17th and wanted to work while neither myself nor my spouse was home. Not cool. When I refused they gave me less than 24 hours notice that they would be back. So they didnt show up as scheduled (scheduled by them) on the 11th. And now I cant get someone to cover my shift for the 18th because of the late notice. They showed up today, rude as usual, two of the workers were talking to friends/or someone on speakerphone. This lasted for two hours until I got annoyed and purposefully turned on some music. They showed no respect for my apartment or belongings. I told them about my cats needing to stay outside and as if he was deliberately doing so, one of the workers opened the door for the screen porch and let them in. I kid you not he waited while they walked in. So after 5 hours with no electricity and all of this, they leave without saying a word. Still no power. 30 minutes goes by and Ive had enough, I go to find the workers and theyre outside eating lunch. I asked them when my power would be back on and one of them just shrugged and said Im on break. So in response to my food spoiling and my apartment being 90 degrees I got a shrug. I went to the main office at 1:20pm on a Tuesday. They had a sign that said well be back at 10:30am! Gotta love that Horizons North attention to detail. I knocked on the door to no response. I knocked harder and the office worker came out and was mad at me and accused me of kicking the door. Im used to this gaslighting tactic, so I record all my interactions. I told him I didnt kick the door and I have it on film to which he quickly changed the subject and said he would call electricians, quickly closing the door (still not adjusting the be back time) and retreating to his office to avoid any sort of responsibility or confrontation. This is horizons north. It has now been another 30 minutes and the original workers havent shown up from their hour long lunch break. No electrician. No ac. No power. Fridge getting hotter and hotter. If you want to support people who dont care about their community, if you want to move in to an apartment that didnt have working WiFi connectivity and half of the outlets dont work, if you like having your neighbors ants crawling through your walls and into your house despite how spotless you keep it, oh and of course if you want to experience gross negligence, then welcome home. I hate it here and cannot wait to move. Also single bedroom rent is in the 2ks. I have all of this, the workers shrugging and leaving, the manager accusing me of kicking the door as a manipulative tactic to make me feel bad for wanting basic amenities and more from this apartment on film too. Elevator was years out of inspection when I moved in. Its all the little things I guess.
Update
2:30, power is back on, everything seems to be done. 7/12 hours. I understand you have a lot of tenants, crazy ones too, believe me Ive seen people punching the laundry machine because it wouldnt add money to their card, but they werent putting in the card right to begin with. So I can see where the manager might see someone annoyed and assume that theyre just going to waste their time. Ive always given people respect no matter what, its the way I was raised. I work in customer service. You just cant treat people like that. You can but I promise you, it will make you depressed and bring you down. I hate the fact that I was made to feel like an a@@ for wanting information about when I would have power and also not wanting someone in my apartment without my being there. The truth is we all have so much in common that when it comes down to things like this and its so clearly done out of a position of disrespect its truly just heartbreaking. I even offered to make coffee/cafacito when they came in. Dont get it man.

Miami Aerial Shots _{on Google}

Sep 5th, 2023

Maria the leasing agent was amazing and is the best in that office she took her time with me and was very communicative about the whole leasing experience, shes the real deal.

denise williams _{on Google}

Sep 2nd, 2023

I love Maria and all that she do for everyone that she comes in contact with....she saved me and my family from being homeless and she have the heart and help for anyone and get the job done very well she need to be the manager