Northern Tool + Equipment

Hours

Sunday:
11:00 AM - 4:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
4.2 - (525 reviews)
353
79
19
17
57
Read Our 525 Reviews

Chamber Rating

Verified Member
4.2 - (525 reviews)
353
79
19
17
57
  • Angela Hellms

    The mechanic at this store should be tought some customer service skills. From the moment we arrived, he had an attitude. Ultimately it was a quick fix, but he had such a crappy attitude towards us..like we were such an inconvenience. NOT the way a true professional should behave towards a customer that purchased an $11,000 product that was not working. Though he may be a good mechanic, he obviously has NO business in talking directly to customers. He repaired our power washer only after showing his a$$ and throwing a temper-tantrum, when he did not like me telling the store manager of my terrible experience and he walked off. Somebody send him to Customer Service school.
    Apr 9th, 2024

  • Terrance Johnson

    Bought a ariens 42 inch riding mower had for 2 weeks deck belt popped called all around town no one would work on the mower tried to return was told that once you put gas in power equipment it cannot be returned. I would not suggest buying any ariens equipment because next to impossible to get service and parts, and don't buy any power equipment from here as there return policy for unsatisfied customers is non existent.
    Apr 1st, 2024

  • Rick cicero


    Mar 27th, 2024

  • Frank Keasler

    Fabulous staff
    Mar 10th, 2024

  • Michael Carter

    Recently took a Simpson Pressure Washer to Northern Tools on Atlantic Blvd in Jacksonville for service. Water had gotten into the Engine and Carburator. Service changed the oil and plug, dumped the gas and blew out the carburator. Told me it was running perfect. Well, it does not run perfectly. Misses and bogs down at idle, and when you pull the trigger for high pressure water it significantly bogs down, but does come back up to normal idle and pressure. When I spoke with the technician he argued with me that it was perfect in the shop. I will check the plug gap and will use the unit for a good length of time myself to see if I can run out any residual water that may be in the carb. Not happy with this repair. 04/06/2024 Update: I want to apologize to the Northern Tool Technician, Mark. Today I started pressure washing and the unit was still surging. I found a small and growing leak in the High Pressure Hose, replaced it and the unit is running perfectly! Mark's repair was outstanding and I owe him a call on Monday to personally apologize! Thank you Mark
    Apr 5th, 2024

Read Our 525 Reviews

About
Northern Tool + Equipment

We strive to provide the best fishing supplies store at competitive prices in the Jacksonville area — and we take pride in our commitment to satisfy our customers!

Contact Info

Payment Methods

  • cash
  • credit card

Questions & Answers

Q What is the phone number for Northern Tool + Equipment?

A The phone number for Northern Tool + Equipment is: 904-222-8124.


Q Where is Northern Tool + Equipment located?

A Northern Tool + Equipment is located at 10000 Atlantic Blvd, Jacksonville, FL 32225


Q What is the internet address for Northern Tool + Equipment?

A The website (URL) for Northern Tool + Equipment is: https://www.northerntool.com/stores/jacksonville-florida.htm


Q How big is Northern Tool + Equipment?

A Northern Tool + Equipment employs approximately 2-5 people.


Q What days are Northern Tool + Equipment open?

A Northern Tool + Equipment is open:
Sunday: 11:00 AM - 4:00 PM
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 9:00 AM - 5:00 PM


Q How is Northern Tool + Equipment rated?

A Northern Tool + Equipment has a 4.2 Star Rating from 525 reviewers.

Ratings and Reviews
Northern Tool + Equipment

Overall Rating

Overall Rating
( 525 Reviews )
353
79
19
17
57
Write a Review

Angela Hellms on Google

image The mechanic at this store should be tought some customer service skills. From the moment we arrived, he had an attitude. Ultimately it was a quick fix, but he had such a crappy attitude towards us..like we were such an inconvenience. NOT the way a true professional should behave towards a customer that purchased an $11,000 product that was not working. Though he may be a good mechanic, he obviously has NO business in talking directly to customers. He repaired our power washer only after showing his a$$ and throwing a temper-tantrum, when he did not like me telling the store manager of my terrible experience and he walked off. Somebody send him to Customer Service school.


Terrance Johnson on Google

image Bought a ariens 42 inch riding mower had for 2 weeks deck belt popped called all around town no one would work on the mower tried to return was told that once you put gas in power equipment it cannot be returned. I would not suggest buying any ariens equipment because next to impossible to get service and parts, and don't buy any power equipment from here as there return policy for unsatisfied customers is non existent.


Rick cicero on Google

image

Business Response on Google Mar 31st, 2024
We're grateful to receive your 5-star rating. Thank you, Rick!

Frank Keasler on Google

image Fabulous staff


Michael Carter on Google

image Recently took a Simpson Pressure Washer to Northern Tools on Atlantic Blvd in Jacksonville for service. Water had gotten into the Engine and Carburator. Service changed the oil and plug, dumped the gas and blew out the carburator. Told me it was running perfect. Well, it does not run perfectly. Misses and bogs down at idle, and when you pull the trigger for high pressure water it significantly bogs down, but does come back up to normal idle and pressure. When I spoke with the technician he argued with me that it was perfect in the shop. I will check the plug gap and will use the unit for a good length of time myself to see if I can run out any residual water that may be in the carb. Not happy with this repair.
04/06/2024 Update: I want to apologize to the Northern Tool Technician, Mark. Today I started pressure washing and the unit was still surging. I found a small and growing leak in the High Pressure Hose, replaced it and the unit is running perfectly! Mark's repair was outstanding and I owe him a call on Monday to personally apologize! Thank you Mark

Business Response on Google Aug 15th, 2023
Hi Michael, thank you for choosing Northern Tool for your pressure washer repair. We're sorry to hear you're still experiencing issues with your unit and apologize that you aren't completely satisfied with the repair experience. Please keep us updated about the unit's performance and let us know if there's anything else we can do to assist you.

Load More Reviews

Overall Rating

Overall Rating
( 525 Reviews )
353
79
19
17
57

Write a Review

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