Model city did my original roof. Had to call out due to leak. Found out it was a faulty vent that has been a common prob with that specific vent. PJ came out and diagnosed it and stopped leak until it could be worked on by warranty dept. I figured like with most companies i would have to fight to get it fixed right since they would have to pull back shingles and replace wood also due to a little water damage. Frank contacted and his first suggestion was to pull it up replace the damage and replace shingles. Most companies would have tried to patch and taken the easy way out. Repair crew came out and fixed it and went above and beyond. Would definitely recommend model city to others and frank and pj were spot on Service: Roof repair Feb 22nd, 2024
Sydd Thompson
These guys were awesome. Roof stripped, wrapped brand and new shingles thrown back on in a day. Very professional and courteous. They did an amazing clean up at the end. I highly recommend these guys. They need a raise for sure. Feb 7th, 2024
Barry Turnbull
They really care about providing their customers with superior products, service, and value! Very trustworthy and knowledgeable. Great experience with everyone on the team!! No wonder they are only roofing company with 100% 5 Star reviews. I give my strongest recommendation to Model City. Thanks for everything!! Feb 2nd, 2024
Ronnie Gossett
Model City Roofing did an outstanding job replacing my home roofing. Frank the project manager was on site if you had any questions. He explained every detail on the replacement of my roof. He took pictures so I could see how the process was going. Also Lisa sales representative keep me informed when the material and crew was to arrive to do the the work. We were given a fair price for the job. They was done in one day. I would recommend model city roofing to anyone. Everyone was very helpful and friendly. Thank you model city roofing. Nov 21st, 2023
BLAKE COOPER
Had a leak in my ceiling so I called model city roofing to come check and make sure my roof was not damaged. I had an appointment at 4pm and Mike Jones and Lisa Peeler showed up 15 minutes early which is always nice. Mike went up on my roof and did an inspection. He also cleaned off all the leaves and debris without me asking. Just so he could see the roof better. Lisa kept me company on the ground telling me about my options and just chit chatting in general with me. Mike finished the inspection and said my roof looked great. He informed me it was probably just all the debris keeping the water from draining properly so it soaked through the shingles. He didn't try to sell me a new roof or any repairs since I didn't need any which was great. My overall experience woth Mike and Lisa was absolutely fantastic and I will refer model city roofing to any friends or family that need roofing repairs. And when the time comes for me to need a new roof I will absolutely call them without a hesitation 10/10 experience. Nov 11th, 2023
Model City Roofing is located at 5151 Sunbeam Rd Suite 12 in Jacksonville, Florida 32257. Model City Roofing can be contacted via phone at 904-552-1009 for pricing, hours and directions.
Model city did my original roof. Had to call out due to leak. Found out it was a faulty vent that has been a common prob with that specific vent. PJ came out and diagnosed it and stopped leak until it could be worked on by warranty dept. I figured like with most companies i would have to fight to get it fixed right since they would have to pull back shingles and replace wood also due to a little water damage. Frank contacted and his first suggestion was to pull it up replace the damage and replace shingles. Most companies would have tried to patch and taken the easy way out. Repair crew came out and fixed it and went above and beyond. Would definitely recommend model city to others and frank and pj were spot on Service: Roof repair
Business Response on GoogleNov 5th, 2020
Thank you for the kind words. We work hard to provide the service and product that we personally would like to have. Your Trust, Confidence and overall Happiness in our company is the Greatest compliment and referral we at Model City Roofing can receive!
Sydd Thompson on Google
These guys were awesome. Roof stripped, wrapped brand and new shingles thrown back on in a day. Very professional and courteous. They did an amazing clean up at the end. I highly recommend these guys. They need a raise for sure.
Business Response on GoogleMar 25th, 2024
Thank you so much for your fantastic review Sydd! We're thrilled to hear that you were impressed with our clean job site and the speedy installation of your new roof. Providing efficient service and maintaining a tidy work environment are top priorities for us, and we're delighted that you noticed. Customer satisfaction is our ultimate goal.
Barry Turnbull on Google
They really care about providing their customers with superior products, service, and value! Very trustworthy and knowledgeable. Great experience with everyone on the team!! No wonder they are only roofing company with 100% 5 Star reviews. I give my strongest recommendation to Model City. Thanks for everything!!
Business Response on GoogleMar 24th, 2024
Thank you Barry for taking the time to leave such a positive review of our business. Your kind words mean a lot to us and serve as a great motivation for our team. We're delighted to hear that you had a great experience with us, If you ever need anything, please don't hesitate to reach out.
Ronnie Gossett on Google
Model City Roofing did an outstanding job replacing my home roofing. Frank the project manager was on site if you had any questions. He explained every detail on the replacement of my roof. He took pictures so I could see how the process was going. Also Lisa sales representative keep me informed when the material and crew was to arrive to do the the work. We were given a fair price for the job. They was done in one day. I would recommend model city roofing to anyone. Everyone was very helpful and friendly. Thank you model city roofing.
Business Response on GoogleMar 24th, 2024
Ronnie, thank you so much for your kind words! We're thrilled to hear that you had a great experience with Frank and Lisa. Your satisfaction is our top priority, and we look forward to serving you again in the future.
BLAKE COOPER on Google
Had a leak in my ceiling so I called model city roofing to come check and make sure my roof was not damaged. I had an appointment at 4pm and Mike Jones and Lisa Peeler showed up 15 minutes early which is always nice. Mike went up on my roof and did an inspection. He also cleaned off all the leaves and debris without me asking. Just so he could see the roof better. Lisa kept me company on the ground telling me about my options and just chit chatting in general with me. Mike finished the inspection and said my roof looked great. He informed me it was probably just all the debris keeping the water from draining properly so it soaked through the shingles. He didn't try to sell me a new roof or any repairs since I didn't need any which was great. My overall experience woth Mike and Lisa was absolutely fantastic and I will refer model city roofing to any friends or family that need roofing repairs. And when the time comes for me to need a new roof I will absolutely call them without a hesitation 10/10 experience.
Business Response on GoogleMar 24th, 2024
Thank you Blake for taking the time to leave us a review, even though you didn't require any services from us. Your feedback means a lot to us, and it's wonderful to know that you had a great experience with Lisa and Mike. If there's anything we can assist you with in the future, please don't hesitate to reach out. We truly appreciate your support!