Chamber of Commerce

      XO Nails & Spa

      ( 87 Reviews )

      XO Nails & Spa
      • 7001 Merrill Rd # 7
        Jacksonville, FL 32277
      •   904-745-4424
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      Hours

      Monday:
      9:30 AM - 7:30 PM
      Tuesday:
      9:30 AM - 7:30 PM
      Wednesday:
      9:30 AM - 7:30 PM
      Thursday:
      9:30 AM - 7:30 PM
      Friday:
      9:30 AM - 7:30 PM
      Saturday:
      9:30 AM - 7:30 PM
      Sunday:
      11:00 AM - 5:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.3 - (87 reviews)
      67
      4
      0
      7
      9
      Read Our 87 Reviews

      Chamber Rating

      4.3 - (87 reviews)
      67
      4
      0
      7
      9
      › ‹
      • Andre'a Perry

        Louis did an amazing job with my nails. The price is more than I was used to paying but the quality was good. I will be returning.
        May 3rd, 2024

      • Tammy Lynch

        Terrible service! They tell you they can do a design get mad when they cant, over charge for everything
        May 2nd, 2024

      • Dominique Miller

        Great nail salon and service!
        Apr 30th, 2024

      • Jessica Herte

        Ive been coming to these people for awhile. Theyre very nice but their work is lazy. Also, yesterday I paid $45 +$15 tip for the lady to put on eyelash that I purchased and brought in. That is not the price I remember Henry did my nails the day before and was very complacent. I also dont like my finger nails done while trying to enjoy the massage chair and pedicure. The girl doing my pedi was super sweet but spaced out and injured the top of my toe while scrubbing. Hurt pretty good and was scorned by Henry for moving I probably wont be back here. Its expensive and the service just isnt quality. Ive spent a LOT of money with these people, the service hasnt matched the money.
        Apr 24th, 2024

      • marilyn hale

        Went to this salon on April 17, 2024. Arrived at 12:27 pm and was finished at 12:37 pm. RECORD pedicure! They just clipped my nails and applied color (which I brought with me). They did NOT filed my nails nor did they take dead skin around them. No massage of legs nor drying of polish. The person who did my pedicure hurry me to pay $25 and out the door. I DO A MUCH BETTER JOB AT HOME! Needless to say I will NOT be back, EVER! The person who did my pedicure was rude and upset because I refused to have my nails done as well.
        Apr 19th, 2024

      Read Our 87 Reviews

      About
      XO Nails & Spa

      XO Nails & Spa is located at 7001 Merrill Rd # 7 in Jacksonville, Florida 32277. XO Nails & Spa can be contacted via phone at 904-745-4424 for pricing, hours and directions.

      Contact Info

      •   904-745-4424

      Questions & Answers

      Q What is the phone number for XO Nails & Spa?

      A The phone number for XO Nails & Spa is: 904-745-4424.

      Q Where is XO Nails & Spa located?

      A XO Nails & Spa is located at 7001 Merrill Rd # 7, Jacksonville, FL 32277

      Q What is the internet address for XO Nails & Spa?

      A The website (URL) for XO Nails & Spa is: https://www.facebook.com/XONailsSalon904/

      Q What days are XO Nails & Spa open?

      A XO Nails & Spa is open:
      Monday: 9:30 AM - 7:30 PM
      Tuesday: 9:30 AM - 7:30 PM
      Wednesday: 9:30 AM - 7:30 PM
      Thursday: 9:30 AM - 7:30 PM
      Friday: 9:30 AM - 7:30 PM
      Saturday: 9:30 AM - 7:30 PM
      Sunday: 11:00 AM - 5:00 PM

      Q How is XO Nails & Spa rated?

      A XO Nails & Spa has a 4.3 Star Rating from 87 reviewers.

      Hours

      Monday:
      9:30 AM - 7:30 PM
      Tuesday:
      9:30 AM - 7:30 PM
      Wednesday:
      9:30 AM - 7:30 PM
      Thursday:
      9:30 AM - 7:30 PM
      Friday:
      9:30 AM - 7:30 PM
      Saturday:
      9:30 AM - 7:30 PM
      Sunday:
      11:00 AM - 5:00 PM

      Ratings and Reviews
      XO Nails & Spa

      Overall Rating

      Overall Rating
      ( 87 Reviews )
      67
      4
      0
      7
      9
      Write a Review

      Andre'a Perry on Google

      image Louis did an amazing job with my nails. The price is more than I was used to paying but the quality was good. I will be returning.

      Business Response on Google May 4th, 2024
      Thank you so much for your kind words! We're thrilled to hear that you loved your nails and that Louis did an amazing job. We truly appreciate your understanding regarding our pricing, as we strive to provide the highest quality service possible. We're excited to welcome you back to XO Nails Salon soon!

      Tammy Lynch on Google

      image Terrible service! They tell you they can do a design get mad when they cant, over charge for everything

      Business Response on Google May 5th, 2024
      We're truly sorry to hear about your recent experience at XO Nails Salon. Our goal is to provide excellent service to all our clients, and it's disheartening to learn that we didn't meet your expectations. We apologize for any misunderstanding regarding the nail design and pricing.We value your feedback and would like to make it right. Please reach out to us directly or send us a private message so we can understand more about what happened and find a way to resolve the issue. Your satisfaction is important to us, and we'd love the opportunity to regain your trust.Thank you for bringing this to our attention, and we hope to provide you with a much better experience in the future.

      Dominique Miller on Google

      image Great nail salon and service!

      Business Response on Google May 4th, 2024
      We can't thank you enough for your feedback! It's guests like you that make our job a joy. Hope to see you again soon!

      Jessica Herte on Google

      image Ive been coming to these people for awhile. Theyre very nice but their work is lazy.
      Also, yesterday I paid $45 +$15 tip for the lady to put on eyelash that I purchased and brought in. That is not the price I remember
      Henry did my nails the day before and was very complacent. I also dont like my finger nails done while trying to enjoy the massage chair and pedicure. The girl doing my pedi was super sweet but spaced out and injured the top of my toe while scrubbing. Hurt pretty good and was scorned by Henry for moving
      I probably wont be back here. Its expensive and the service just isnt quality. Ive spent a LOT of money with these people, the service hasnt matched the money.

      Business Response on Google Apr 26th, 2024
      I'm sorry to hear about your experience. Your feedback is invaluable to us, and we deeply regret that your recent visits did not meet your expectations. We strive to provide exceptional service and quality workmanship to all our clients, and it's disheartening to hear that we fell short in your case. We take your concerns seriously and will address them with our team to ensure improvements are made. We truly appreciate your loyalty and support over the years, and we sincerely apologize for any inconvenience caused. If there's anything we can do to make things right or if you'd like to discuss your experience further, please don't hesitate to reach out to us directly. Thank you for bringing these issues to our attention.

      marilyn hale on Google

      image Went to this salon on April 17, 2024. Arrived at 12:27 pm and was finished at 12:37 pm. RECORD pedicure! They just clipped my nails and applied color (which I brought with me). They did NOT filed my nails nor did they take dead skin around them. No massage of legs nor drying of polish. The person who did my pedicure hurry me to pay $25 and out the door. I DO A MUCH BETTER JOB AT HOME!
      Needless to say I will NOT be back, EVER! The person who did my pedicure was rude and upset because I refused to have my nails done as well.

      Business Response on Google Apr 21st, 2024
      I'm really sorry to hear about your disappointing experience at our salon. It sounds like we did not meet your expectations, and for that, we sincerely apologize. We strive to provide high-quality service and clearly fell short this time. I will address your concerns with our team to ensure this doesn’t happen again. If there’s anything we can do to make this right, please let us know. Your feedback is invaluable to us, and we hope to have the opportunity to better serve you in the future.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 87 Reviews )
      67
      4
      0
      7
      9

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