Chamber of Commerce

      Ford Service Department

      ( 151 Reviews )

      Ford Service Department
      • 9650 Atlantic Blvd
        Jacksonville, FL 32225
      •   904-747-8996
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      Hours

      Saturday:
      8:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      7:00 AM - 7:00 PM
      Tuesday:
      7:00 AM - 7:00 PM
      Wednesday:
      7:00 AM - 7:00 PM
      Thursday:
      7:00 AM - 7:00 PM
      Friday:
      7:00 AM - 7:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      3.4 - (151 reviews)
      71
      15
      12
      10
      43
      Read Our 151 Reviews

      Chamber Rating

      3.4 - (151 reviews)
      71
      15
      12
      10
      43
      › ‹
      • David Eberhart

        Ashley King with Coggins ford is awesome! Very responsive and kind!
        Apr 9th, 2024

      • Jim Hahn

        Dropped off at 9 and picked up at 11:00 for oil change and tire rotation. Everything was perfect!
        Apr 4th, 2024

      • Kami

        Have been going to this dealership for two years for oil changes and maintenance on my car. A few weeks ago I went in for an oil change, and was told I am going to need new brakes and rotors, quoted at $1000. My car is used at 44,000 miles, but it's a used sports car so it probably needed the maintenance. I order the parts, $400 in total, and do the maintenance myself in an hour. My pads aren't even at half life and my rotors are perfectly fine. $600 for an hours worth of maintenance I wouldn't have even needed + $400 in parts. Will not be going back. Completely dishonest
        Apr 3rd, 2024

      • J P Jensen


        Feb 9th, 2024

      • Chris in Jax

        Ken Thompson is the only reason I keep coming back here.
        Feb 8th, 2024

      Read Our 151 Reviews

      About
      Ford Service Department

      Ford Service Department is located at 9650 Atlantic Blvd in Jacksonville, Florida 32225. Ford Service Department can be contacted via phone at 904-747-8996 for pricing, hours and directions.

      Contact Info

      •   904-747-8996

      Questions & Answers

      Q What is the phone number for Ford Service Department?

      A The phone number for Ford Service Department is: 904-747-8996.

      Q Where is Ford Service Department located?

      A Ford Service Department is located at 9650 Atlantic Blvd, Jacksonville, FL 32225

      Q What is the internet address for Ford Service Department?

      A The website (URL) for Ford Service Department is: https://www.cogginfordjacksonville.com/service/index.htm

      Q What days are Ford Service Department open?

      A Ford Service Department is open:
      Saturday: 8:00 AM - 5:00 PM
      Sunday: Closed
      Monday: 7:00 AM - 7:00 PM
      Tuesday: 7:00 AM - 7:00 PM
      Wednesday: 7:00 AM - 7:00 PM
      Thursday: 7:00 AM - 7:00 PM
      Friday: 7:00 AM - 7:00 PM

      Q How is Ford Service Department rated?

      A Ford Service Department has a 3.4 Star Rating from 151 reviewers.

      Hours

      Saturday:
      8:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      7:00 AM - 7:00 PM
      Tuesday:
      7:00 AM - 7:00 PM
      Wednesday:
      7:00 AM - 7:00 PM
      Thursday:
      7:00 AM - 7:00 PM
      Friday:
      7:00 AM - 7:00 PM

      Ratings and Reviews
      Ford Service Department

      Overall Rating

      Overall Rating
      ( 151 Reviews )
      71
      15
      12
      10
      43
      Write a Review

      David Eberhart on Google

      image Ashley King with Coggins ford is awesome! Very responsive and kind!

      Jim Hahn on Google

      image Dropped off at 9 and picked up at 11:00 for oil change and tire rotation. Everything was perfect!

      Kami on Google

      image Have been going to this dealership for two years for oil changes and maintenance on my car. A few weeks ago I went in for an oil change, and was told I am going to need new brakes and rotors, quoted at $1000. My car is used at 44,000 miles, but it's a used sports car so it probably needed the maintenance. I order the parts, $400 in total, and do the maintenance myself in an hour. My pads aren't even at half life and my rotors are perfectly fine. $600 for an hours worth of maintenance I wouldn't have even needed + $400 in parts. Will not be going back. Completely dishonest

      Business Response on Google Apr 5th, 2024
      I'm Ron Messinetti, the General Manager at our dealership. I'm truly sorry to hear about your negative experience with us. It's disheartening to learn that you found our service inefficient and our staff rude, as this is far from the standard of excellence we strive to uphold.I understand how valuable your time is and want to assure you that your concerns are being taken seriously. We aim to create a welcoming and respectful environment along with fair and transparent pricing for all our customers, and it seems we were unable to meet your expectations during your visit.Please feel free to reach out to me directly at (904)747-8996. I hope to have the chance to restore your confidence in our dealership and to demonstrate the high level of service we are known for.

      J P Jensen on Google

      image

      Business Response on Google Jan 26th, 2024
      Greetings, J P, we are disappointed to see your low rating. There was no comment or information provided for us to reference. Can you please give us a call at (904)747-8996. We would like to address your concerns but we need more info. Thank you. Ron Messinetti, General Manager

      Chris in Jax on Google

      image Ken Thompson is the only reason I keep coming back here.

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      Overall Rating

      Overall Rating
      ( 151 Reviews )
      71
      15
      12
      10
      43

      Write a Review

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