Underwood Jewelers
-
3617 St Johns Ave
Jacksonville, FL 32205 - 904-388-5406
Hours
Chamber Rating
-
S Pierson
Less than a year ago I gave their Avondale location a glowing review. No longer. The loud, young, not well trained man the serviced me changed all that. Once you get a person assigned to you then you are stuck with that person. I had a pearl necklace repaired. It took a longer than I expected to get repaired and then the area where it was repaired looked burned. It was sent back. I am not sure that I would use this jeweler again. I did make my voice known but they did not assign me to a different person. What's up with that?
May 23rd, 2024 -
Vanessa Rodriguez
OMG!! Mary Underwood was AMAZING! I originally called and she was upbeat and assured me they could help me out with the repair of my European bracelet that other jewelers have not been able to fix and she encouraged me to come on in. When I arrived she instantly greeted me and thoroughly walked me through the repair of the jewelry I had brought in. She was friendly throughout the whole interaction and really made me feel welcome. The store itself is so elegant I was almost hesitant to walk in thinking I'd be met with rude staff but she gave me the complete opposite of what I was expecting. She also informed me of the layaway options and credit vs no credit options that were available. She is very well informed and professional and will be recommending her to everyone I know!
Apr 3rd, 2024 -
Frederick Mastin
Wonderful selection. Deon a was extremely helpful in information and selection of my set of pearls for my wife! Great place and people!
Mar 16th, 2024 -
Stephen Tillman
Called ahead to the store and asked if they were able to remove a link from a new watch I purchased. They said yes so I went in to have it resized. When I arrived one of the sales ladies looked at it and said they could not do it without even checking with a jeweler. Another woman looked at, scoffed and said we only work on Rolexes. Lol I walked one block over to Miriams and they took care of it free of charge in two minutes. Little did they know Im also shopping for a tennis bracelet. Try being more helpful and not so judgy.
Mar 5th, 2024 -
Artie Hardie
Kathryn Bryson does an outstanding job.
Jan 31st, 2024
Contact Info
- 904-388-5406
- (904) 388-5406
- (904) 387-4836
Products
- CHINA
- CRYSTAL / GLASS
- CRYSTAL PRODUCTS
- CRYSTALS
- DECORATIVE CRYSTAL
- DIAMONDS
- GIFTWARE
- GLASSWARE
- JEWELRY
- PEARLS
- SILVER
- WATCHES
Services
- BRIDAL REGISTRY
- GEM LABORATORY
- ON-SITE SERVICES
Specialities
- PORCELAIN & CHINA
Questions & Answers
Q What is the phone number for Underwood Jewelers?
A The phone number for Underwood Jewelers is: 904-388-5406.
Q Where is Underwood Jewelers located?
A Underwood Jewelers is located at 3617 St Johns Ave, Jacksonville, FL 32205
Q What is the internet address for Underwood Jewelers?
A The website (URL) for Underwood Jewelers is: http://www.underwoodjewelers.com/
Q How big is Underwood Jewelers?
A Underwood Jewelers employs approximately 6-10 people.
Q Is there a key contact at Underwood Jewelers?
A You can contact Michael Bryant at 904-388-5406.
Q What days are Underwood Jewelers open?
A Underwood Jewelers is open:
Wednesday: 10:00 AM - 5:30 PM
Thursday: 10:00 AM - 5:30 PM
Friday: 10:00 AM - 5:30 PM
Saturday: 10:00 AM - 5:00 PM
Sunday: Closed
Monday: 10:00 AM - 5:30 PM
Tuesday: 10:00 AM - 5:30 PM
Q How is Underwood Jewelers rated?
A Underwood Jewelers has a 4.7 Star Rating from 227 reviewers.
Hours
Related Categories
Ratings and Reviews
Underwood Jewelers
Overall Rating
Overall Rating
( 227 Reviews )S Pierson on ChamberofCommerce.com
Less than a year ago I gave their Avondale location a glowing review. No longer. The loud, young, not well trained man the serviced me changed all that. Once you get a person assigned to you then you are stuck with that person. I had a pearl necklace repaired. It took a longer than I expected to get repaired and then the area where it was repaired looked burned. It was sent back. I am not sure that I would use this jeweler again. I did make my voice known but they did not assign me to a different person. What's up with that?
Vanessa Rodriguez on Google
OMG!! Mary Underwood was AMAZING! I originally called and she was upbeat and assured me they could help me out with the repair of my European bracelet that other jewelers have not been able to fix and she encouraged me to come on in. When I arrived she instantly greeted me and thoroughly walked me through the repair of the jewelry I had brought in. She was friendly throughout the whole interaction and really made me feel welcome. The store itself is so elegant I was almost hesitant to walk in thinking I'd be met with rude staff but she gave me the complete opposite of what I was expecting. She also informed me of the layaway options and credit vs no credit options that were available. She is very well informed and professional and will be recommending her to everyone I know!
Frederick Mastin on Google
Wonderful selection. Deon a was extremely helpful in information and selection of my set of pearls for my wife! Great place and people!
Stephen Tillman on Google
Called ahead to the store and asked if they were able to remove a link from a new watch I purchased. They said yes so I went in to have it resized. When I arrived one of the sales ladies looked at it and said they could not do it without even checking with a jeweler. Another woman looked at, scoffed and said we only work on Rolexes. Lol I walked one block over to Miriams and they took care of it free of charge in two minutes. Little did they know Im also shopping for a tennis bracelet. Try being more helpful and not so judgy.
Artie Hardie on Google
Kathryn Bryson does an outstanding job.
Overall Rating
Overall Rating
( 227 Reviews )Write a Review
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