Wells Fargo Advisors

This branch would not cash a check because my wife and I got married and she just changed her last name. The check had her maiden name on it. Drove to the next closest Wells Fargo and they cashed it for us.... We had passports / marriage certificate / new & old drivers license. The man right when you walk into the branch was very disrespectful. Worst WF branch I have been to. Sadly, this is the closet one.
Apr 9th, 2022

Hands down the worst and slowest customer service! They make everything so difficult. If you try to go inside, or talk to someone, they are too busy or have limited hours. I have been frustrated multiple times with this branch. I am now going to switch banks! They continue to use COVID as an excuse to limit their hours and their service! Wells Fargo needs to take notice to all the dissatisfaction.
Apr 7th, 2022

This Location has the most laziest and worse customer service ever. I am part of homeland security and visiting this location is the worse experience in my life. BBB will and secret service will investigate this location for racism and clause 242 You guys have messed up
Mar 3rd, 2022

This is a bank from top to bottom that does not believe in customer service and will do nothing to help their clients. The manager and the district manager hide behind fake policies to do as little work as possible. Always looking for excuses to not do the right thing. The corporate and local give different answers to the same question but what it clear from both the Wells Fargo policy is to do a little as possible whenever possible. Adding to my review: the person below that contacted me said someone from there Executive Client services department would reach out. They did we received and email that they might reachout in 10 business days. This is Wells fargo customer service now waiting 21 days for any answer.
Jan 18th, 2022

I felt like I "bothered them" by trying to open an estate account for my brothers covid death as I was appointed executor of his will. Cruel treatment....not one bit of help. I have 4 accounts there at this time and will more than likely move them. No customer service from there except the tellers are great.
Oct 25th, 2021