Hours

Saturday:
10:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM

Chamber Rating

4.0 - (151 reviews)
96
18
3
2
32
Read Our 151 Reviews

Chamber Rating

4.0 - (151 reviews)
96
18
3
2
32
  • Kelsey F

    Best experience I have ever had at a phone store hands down, the energy was positive and enthusiastic. The service team was super friendly, helpful and very efficient!
    Feb 27th, 2024

  • Dorian Young

    Heartfelt Thanks to Dwayne B for Exceptional Assistance at T-Mobile Dwayne B, I wanted to take a moment to express my sincere gratitude for the outstanding assistance you provided during my recent iPhone 15 purchase at T-Mobile. Your knowledge, patience, and willingness to go above and beyond made the entire process smooth and enjoyable. Your expertise and friendly demeanor truly set a positive tone, making me feel confident in my decision. It's evident that you genuinely care about your customers, and your dedication to ensuring a satisfying experience did not go unnoticed. Thank you, Dwayne, for making this important purchase a seamless. I appreciate your commitment to excellent customer service, and I'm thrilled with my new phone. Best regards
    Dec 31st, 2023

  • Mariette Goble

    If you want a seamless + positive experience, come to this store specifically! Brad, the manager, has an exceptional team! I walked in on a rainy day with my two very young children, Dwayne saw me and immediately asked if he could help me with anything. Mike showed me where I could sit and said they would be with me shortly. Jeanette came by and did an incredible job letting me know what it would look like to upgrade my phone, very clear and to the point, and was friendly! They both made sure that switching over to my new phone was seamless. I never once was made to feel like my children were too much. It truly felt like a welcoming environment and they were all very professional! All this to say, I will ALWAYS drive 30 minutes to this store (even though theres one 10 min from me) because of the exceptional customer service!
    Dec 4th, 2023

  • DAVIS S


    Nov 20th, 2023

  • George Langston

    Really happy with our service with Dywane and Mike they both were really great they spent the time with us to understand everything in detail and gave us the best service available and with a good price a very fair one at that it only took us an hour and we got everything that we wanted and more for an amazing price would recommend friends and family thank you guys for being so great and patient with us
    Nov 14th, 2023

Read Our 151 Reviews

About
T-Mobile

Visit the T-Mobile store in Jacksonville and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 840 Nautica Drive Suite 109 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Contact Info

Brands

  • T-Mobile
  • tmobile

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • FINANCING
  • MASTERCARD
  • SAMSUNGPAY
  • TRAVELERSCHECK
  • VISA

Questions & Answers

Q What is the phone number for T-Mobile?

A The phone number for T-Mobile is: 904-757-2529.


Q Where is T-Mobile located?

A T-Mobile is located at 840 Nautica Dr Suite 109, Jacksonville, Florida 32218


Q What is the internet address for T-Mobile?

A The website (URL) for T-Mobile is: https://www.t-mobile.com/stores/bd/t-mobile-jacksonville-fl-32218-8780?utm_source=google&utm_medium=lastmile&utm_campaign=8780


Q How big is T-Mobile?

A T-Mobile employs approximately 20+ people.


Q What days are T-Mobile open?

A T-Mobile is open:
Saturday: 10:00 AM - 8:00 PM
Sunday: 12:00 PM - 6:00 PM
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM


Q How is T-Mobile rated?

A T-Mobile has a 4.0 Star Rating from 151 reviewers.

Ratings and Reviews
T-Mobile

Overall Rating

Overall Rating
( 151 Reviews )
96
18
3
2
32
Write a Review

Kelsey F on Google

image Best experience I have ever had at a phone store hands down, the energy was positive and enthusiastic. The service team was super friendly, helpful and very efficient!

Business Response on Google Feb 13th, 2024
Kelsey!! You just made my day!! Thanks for the great feedback! We pride ourselves in having the best people on our team and we appreciate you letting us know how we're doing. Stop by if you need anything.

Dorian Young on Google

image Heartfelt Thanks to Dwayne B for Exceptional Assistance at T-Mobile
Dwayne B,
I wanted to take a moment to express my sincere gratitude for the outstanding assistance you provided during my recent iPhone 15 purchase at T-Mobile. Your knowledge, patience, and willingness to go above and beyond made the entire process smooth and enjoyable.
Your expertise and friendly demeanor truly set a positive tone, making me feel confident in my decision. It's evident that you genuinely care about your customers, and your dedication to ensuring a satisfying experience did not go unnoticed.
Thank you, Dwayne, for making this important purchase a seamless. I appreciate your commitment to excellent customer service, and I'm thrilled with my new phone.
Best regards


Mariette Goble on Google

image If you want a seamless + positive experience, come to this store specifically! Brad, the manager, has an exceptional team! I walked in on a rainy day with my two very young children, Dwayne saw me and immediately asked if he could help me with anything. Mike showed me where I could sit and said they would be with me shortly. Jeanette came by and did an incredible job letting me know what it would look like to upgrade my phone, very clear and to the point, and was friendly! They both made sure that switching over to my new phone was seamless. I never once was made to feel like my children were too much. It truly felt like a welcoming environment and they were all very professional! All this to say, I will ALWAYS drive 30 minutes to this store (even though theres one 10 min from me) because of the exceptional customer service!

Business Response on Google Dec 1st, 2023
Mariette, You are a SuperHERO! Thanks for the great feedback! I can't wait to Shout Out Dwayne, Mike and Jeannette! We pride ourselves in having the best people on our team and we appreciate you letting us know how we're doing. Stop by if you need anything!

DAVIS S on Google

image

Business Response on Google Nov 19th, 2023
Thanks for the great feedback Davis! We pride ourselves in having the best people on our team and we appreciate you letting us know how we're doing. Stop by if you need anything!

George Langston on Google

image Really happy with our service with Dywane and Mike they both were really great they spent the time with us to understand everything in detail and gave us the best service available and with a good price a very fair one at that it only took us an hour and we got everything that we wanted and more for an amazing price would recommend friends and family thank you guys for being so great and patient with us


Load More Reviews

Overall Rating

Overall Rating
( 151 Reviews )
96
18
3
2
32

Write a Review

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