River City Kitchen & Bath, Inc.

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4125 Race Track Road Suite 101
St Johns, Florida 32259 - (904) 342-3415
Hours
Chamber Rating
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Brad G.
Mar 3rd, 2023 -
nathan fitzgerald
Feb 15th, 2023 -
Laura Griffin
Feb 3rd, 2023 -
Thomas Collier
Sep 23rd, 2023 -
Cristina Packham
Feb 10th, 2023
About
River City Kitchen & Bath, Inc.
River City Kitchen & Bath, Inc., a veteran-owned business in St. Augustine, serves clients with dedication and excellence in remodeling. Having successfully transformed thousands of homes, the company upholds a robust philosophy: "If you can dream it, we can build it." With a notable emphasis on quality, they stand out by offering a two-year warranty on workmanship, which many competitors overlook. Being Schluter certified ensures that their shower installations come with a lifetime warranty. Recognized as a neighborhood favorite for three consecutive years, this testament to their unwavering commitment speaks volumes. Contact River City Kitchen & Bath, Inc for a seamless remodeling journey. Schedule a free estimate.
Contact Info
- (904) 342-3415
Questions & Answers
Q What is the phone number for River City Kitchen & Bath, Inc.?
A The phone number for River City Kitchen & Bath, Inc. is: (904) 342-3415.
Q Where is River City Kitchen & Bath, Inc. located?
A River City Kitchen & Bath, Inc. is located at 4125 Race Track Road Suite 101, St Johns, Florida 32259
Q What is the internet address for River City Kitchen & Bath, Inc.?
A The website (URL) for River City Kitchen & Bath, Inc. is: https://www.rivercityknb.com/
Q What days are River City Kitchen & Bath, Inc. open?
A River City Kitchen & Bath, Inc. is open:
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Q How is River City Kitchen & Bath, Inc. rated?
A River City Kitchen & Bath, Inc. has a 3.9 Star Rating from 21 reviewers.
Hours
Ratings and Reviews
River City Kitchen & Bath, Inc.
Overall Rating
Overall Rating
( 21 Reviews )
Brad G. on Google

nathan fitzgerald on Google

Laura Griffin on Google

Thomas Collier on Google
The owner of River City Kitchen and Bath is deceitful and fails to take responsibility for the people he brings on to the job site. He has an excuse for everything but at some point he needs to stop pointing the finger at his subcontractors and take responsibility for the job hes supposed to be managing. He mentioned several times it was his policy to check in on jobs only after each stage of the project is completed. He stated several times the quality of work and service happening on this job were not typical for his business. I would have expected his presence more frequently as the project was constantly being delayed and mistakes were being made left and right due to his lack of project management.
In the end I had to accept a lipstick on a pig job because I was exhausted and worn down living in a construction zone and babysitting the work myself. There were things like incorrect materials being used that stuck out to me, without me having any experience in the field. The brand new shower pan that was constructed didnt drain in 3 places. The solution was to install tile over tile to fix it. Cracked, chipped and unmatched tiles from different tile lots were installed throughout the shower. The wrong trim was installed and tiles had to be removed to fix this. Removing installed tile from the Schulter waterproofing system after it has been installed and dried makes the waterproofing more susceptible to failure. Tile cuts around fixtures are visible around almost every fixture. Plumbers were sloppy, improperly installing crooked (and leaky) fixtures and slathering silicone caulk over thousands of dollars of new hardware. In the last week of the project, I discovered they had installed a shower faucet with no hardware and simply caulked the entire thing in place.
Zero house protection was used except a couple of his subs put paper down in traffic areas. We came home after Christmas to our entire living room, dining room, and kitchen covered in tile dust because they had been cutting tile on our balcony with the door open. There are times the owner tried to fix things/make things right but his actions were always reactionary, and the fixes often caused other problems.
The overall layout for the shower is bad, I brought up several concerns during the design consultation but he told us my concerns were not issues, and I trusted his expertise at the time. Now that the shower has been installed, I can see the concerns we brought up were completely legitimate.
At the end of the project there were still several things I was unhappy with but felt I had already given more than enough chances over the course of the last 4 months. I was not confident they could be remedied in any sort of timely fashion. Every time I had given them a chance to fix something, they messed something else up and I was done watching the subcontractors stumble over themselves.
After a couple of days, I had to reach out to him to notify him his subcontractors completed the project. I was stunned when I was offered a less than 2% discount at the end of the job. When I said I disagreed with the discount, I was immediately threatened with a lien on my property. A week later I was offered an additional discount (still under two percent) which I declined as Id prefer to warn others about the experience I had then accept an unacceptable discount.
I would caution anyone considering River City Kitchen and Bath to note the reviews on this page are divisive, either 1 or 5 stars. If you do your research you will see the bitter responses to negative reviews that I now share a similar experience with.

Cristina Packham on Google
Overall Rating
Overall Rating
( 21 Reviews )Write a Review
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