River City Kitchen & Bath, Inc.

Hours

Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM

Chamber Rating

3.9 - (21 reviews)
15
0
0
0
6
Read Our 21 Reviews

Chamber Rating

3.9 - (21 reviews)
15
0
0
0
6
  • Brad G.

    My wife and I recently had a townhome built, however we werent crazy about the kitchen countertops that the builder had installed, so we wanted to find a company that could remove our existing quartz countertops and replace them with ones that we picked out. After taking over nine months to build the townhome and seeing the lack of quality workmanship you get nowadays, I had reservations of switching out the countertops for fear that we would end up worse off than when we started. We stopped in River City Kitchen and Bath and met Daniel, the owner of the company, and after talking with him for only a few minutes, I knew we were in the right place. He walked us through the entire process from picking out the quartz to his final inspection of the installation. Our new quartz kitchen countertops are absolutely gorgeous! The quality of the workmanship is unsurpassed! Daniel made sure that our countertops were totally seamless, something that I had never seen before! Daniel truly cared whether or not the job was done right, while making sure we stayed totally satisfied with every aspect of the project. Thats a characteristic that you rarely find anymore. We highly recommend River City Kitchen and Bath and will definitely hire again! Service: Kitchen countertop replacement
    Mar 3rd, 2023

  • nathan fitzgerald

    Wonderful company with a wonderful staff
    Feb 15th, 2023

  • Laura Griffin

    Hayden G was very punctual and professional! She did amazing job on the estimate. Services: Remodeling, Kitchen design
    Feb 3rd, 2023

  • Thomas Collier

    I was initially quoted 1 month from start to finish for my job. It lasted over 4 months and I'm unsatisfied with the results. The owner of River City Kitchen and Bath is deceitful and fails to take responsibility for the people he brings on to the job site. He has an excuse for everything but at some point he needs to stop pointing the finger at his subcontractors and take responsibility for the job hes supposed to be managing. He mentioned several times it was his policy to check in on jobs only after each stage of the project is completed. He stated several times the quality of work and service happening on this job were not typical for his business. I would have expected his presence more frequently as the project was constantly being delayed and mistakes were being made left and right due to his lack of project management. In the end I had to accept a lipstick on a pig job because I was exhausted and worn down living in a construction zone and babysitting the work myself. There were things like incorrect materials being used that stuck out to me, without me having any experience in the field. The brand new shower pan that was constructed didnt drain in 3 places. The solution was to install tile over tile to fix it. Cracked, chipped and unmatched tiles from different tile lots were installed throughout the shower. The wrong trim was installed and tiles had to be removed to fix this. Removing installed tile from the Schulter waterproofing system after it has been installed and dried makes the waterproofing more susceptible to failure. Tile cuts around fixtures are visible around almost every fixture. Plumbers were sloppy, improperly installing crooked (and leaky) fixtures and slathering silicone caulk over thousands of dollars of new hardware. In the last week of the project, I discovered they had installed a shower faucet with no hardware and simply caulked the entire thing in place. Zero house protection was used except a couple of his subs put paper down in traffic areas. We came home after Christmas to our entire living room, dining room, and kitchen covered in tile dust because they had been cutting tile on our balcony with the door open. There are times the owner tried to fix things/make things right but his actions were always reactionary, and the fixes often caused other problems. The overall layout for the shower is bad, I brought up several concerns during the design consultation but he told us my concerns were not issues, and I trusted his expertise at the time. Now that the shower has been installed, I can see the concerns we brought up were completely legitimate. At the end of the project there were still several things I was unhappy with but felt I had already given more than enough chances over the course of the last 4 months. I was not confident they could be remedied in any sort of timely fashion. Every time I had given them a chance to fix something, they messed something else up and I was done watching the subcontractors stumble over themselves. After a couple of days, I had to reach out to him to notify him his subcontractors completed the project. I was stunned when I was offered a less than 2% discount at the end of the job. When I said I disagreed with the discount, I was immediately threatened with a lien on my property. A week later I was offered an additional discount (still under two percent) which I declined as Id prefer to warn others about the experience I had then accept an unacceptable discount. I would caution anyone considering River City Kitchen and Bath to note the reviews on this page are divisive, either 1 or 5 stars. If you do your research you will see the bitter responses to negative reviews that I now share a similar experience with.
    Sep 23rd, 2023

  • Cristina Packham

    Had the owner of the company come out to give me a quote for remodeling my kitchen. He said it would take about 2 weeks. When I called to check up on the quote I was told that it was not ready. When I called back another week later I was told that the owner had already told me multiple times that they don't reinstall cabinets, so no quote was even being worked up. If they weren't working on a quote, not sure why when he left my house and when I talked to him on the phone he said that that I would be getting a call to go over plans and the quote. So obviously, the owner forgot what was discussed during our consult, and decided to treat a potential customer in such a rude and unprofessional manner. I would however, recommend KDC, Kitchen Design Cabinets. Very professional, courteous and great to work with! My new kitchen is stunning with new cabinets and countertops! It's unrecognizable!
    Feb 10th, 2023

Read Our 21 Reviews

About
River City Kitchen & Bath, Inc.

River City Kitchen & Bath, Inc., a veteran-owned business in St. Augustine, serves clients with dedication and excellence in remodeling. Having successfully transformed thousands of homes, the company upholds a robust philosophy: "If you can dream it, we can build it." With a notable emphasis on quality, they stand out by offering a two-year warranty on workmanship, which many competitors overlook. Being Schluter certified ensures that their shower installations come with a lifetime warranty. Recognized as a neighborhood favorite for three consecutive years, this testament to their unwavering commitment speaks volumes. Contact River City Kitchen & Bath, Inc for a seamless remodeling journey. Schedule a free estimate.

Contact Info

Questions & Answers

Q What is the phone number for River City Kitchen & Bath, Inc.?

A The phone number for River City Kitchen & Bath, Inc. is: (904) 342-3415.


Q Where is River City Kitchen & Bath, Inc. located?

A River City Kitchen & Bath, Inc. is located at 4125 Race Track Road Suite 101, St Johns, Florida 32259


Q What is the internet address for River City Kitchen & Bath, Inc.?

A The website (URL) for River City Kitchen & Bath, Inc. is: https://www.rivercityknb.com/


Q What days are River City Kitchen & Bath, Inc. open?

A River City Kitchen & Bath, Inc. is open:
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
Monday: 9:00 AM - 6:00 PM


Q How is River City Kitchen & Bath, Inc. rated?

A River City Kitchen & Bath, Inc. has a 3.9 Star Rating from 21 reviewers.

Hours

Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Monday:
9:00 AM - 6:00 PM

Ratings and Reviews
River City Kitchen & Bath, Inc.

Overall Rating

Overall Rating
( 21 Reviews )
15
0
0
0
6
Write a Review

Brad G. on Google

image My wife and I recently had a townhome built, however we werent crazy about the kitchen countertops that the builder had installed, so we wanted to find a company that could remove our existing quartz countertops and replace them with ones that we picked out. After taking over nine months to build the townhome and seeing the lack of quality workmanship you get nowadays, I had reservations of switching out the countertops for fear that we would end up worse off than when we started. We stopped in River City Kitchen and Bath and met Daniel, the owner of the company, and after talking with him for only a few minutes, I knew we were in the right place. He walked us through the entire process from picking out the quartz to his final inspection of the installation. Our new quartz kitchen countertops are absolutely gorgeous! The quality of the workmanship is unsurpassed! Daniel made sure that our countertops were totally seamless, something that I had never seen before! Daniel truly cared whether or not the job was done right, while making sure we stayed totally satisfied with every aspect of the project. Thats a characteristic that you rarely find anymore. We highly recommend River City Kitchen and Bath and will definitely hire again! Service: Kitchen countertop replacement


nathan fitzgerald on Google

image Wonderful company with a wonderful staff


Laura Griffin on Google

image Hayden G was very punctual and professional! She did amazing job on the estimate. Services: Remodeling, Kitchen design


Thomas Collier on Google

image I was initially quoted 1 month from start to finish for my job. It lasted over 4 months and I'm unsatisfied with the results.
The owner of River City Kitchen and Bath is deceitful and fails to take responsibility for the people he brings on to the job site. He has an excuse for everything but at some point he needs to stop pointing the finger at his subcontractors and take responsibility for the job hes supposed to be managing. He mentioned several times it was his policy to check in on jobs only after each stage of the project is completed. He stated several times the quality of work and service happening on this job were not typical for his business. I would have expected his presence more frequently as the project was constantly being delayed and mistakes were being made left and right due to his lack of project management.
In the end I had to accept a lipstick on a pig job because I was exhausted and worn down living in a construction zone and babysitting the work myself. There were things like incorrect materials being used that stuck out to me, without me having any experience in the field. The brand new shower pan that was constructed didnt drain in 3 places. The solution was to install tile over tile to fix it. Cracked, chipped and unmatched tiles from different tile lots were installed throughout the shower. The wrong trim was installed and tiles had to be removed to fix this. Removing installed tile from the Schulter waterproofing system after it has been installed and dried makes the waterproofing more susceptible to failure. Tile cuts around fixtures are visible around almost every fixture. Plumbers were sloppy, improperly installing crooked (and leaky) fixtures and slathering silicone caulk over thousands of dollars of new hardware. In the last week of the project, I discovered they had installed a shower faucet with no hardware and simply caulked the entire thing in place.
Zero house protection was used except a couple of his subs put paper down in traffic areas. We came home after Christmas to our entire living room, dining room, and kitchen covered in tile dust because they had been cutting tile on our balcony with the door open. There are times the owner tried to fix things/make things right but his actions were always reactionary, and the fixes often caused other problems.
The overall layout for the shower is bad, I brought up several concerns during the design consultation but he told us my concerns were not issues, and I trusted his expertise at the time. Now that the shower has been installed, I can see the concerns we brought up were completely legitimate.
At the end of the project there were still several things I was unhappy with but felt I had already given more than enough chances over the course of the last 4 months. I was not confident they could be remedied in any sort of timely fashion. Every time I had given them a chance to fix something, they messed something else up and I was done watching the subcontractors stumble over themselves.
After a couple of days, I had to reach out to him to notify him his subcontractors completed the project. I was stunned when I was offered a less than 2% discount at the end of the job. When I said I disagreed with the discount, I was immediately threatened with a lien on my property. A week later I was offered an additional discount (still under two percent) which I declined as Id prefer to warn others about the experience I had then accept an unacceptable discount.
I would caution anyone considering River City Kitchen and Bath to note the reviews on this page are divisive, either 1 or 5 stars. If you do your research you will see the bitter responses to negative reviews that I now share a similar experience with.


Cristina Packham on Google

image Had the owner of the company come out to give me a quote for remodeling my kitchen. He said it would take about 2 weeks. When I called to check up on the quote I was told that it was not ready. When I called back another week later I was told that the owner had already told me multiple times that they don't reinstall cabinets, so no quote was even being worked up. If they weren't working on a quote, not sure why when he left my house and when I talked to him on the phone he said that that I would be getting a call to go over plans and the quote. So obviously, the owner forgot what was discussed during our consult, and decided to treat a potential customer in such a rude and unprofessional manner. I would however, recommend KDC, Kitchen Design Cabinets. Very professional, courteous and great to work with! My new kitchen is stunning with new cabinets and countertops! It's unrecognizable!

Business Response on Google Jan 15th, 2023
Christina, We advised you at the "Free" estimate that we do not un-install existing cabinets and re-install them. When I asked you if you wanted a estimate on new ones you said you could not afford the costs of new cabinets so there was no estimate or design for us to do. We apologize if you felt there was a miscommunication.

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Overall Rating

Overall Rating
( 21 Reviews )
15
0
0
0
6

Write a Review

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