Chase Bank

Dec 20th, 2022

No time to talk. Call back later...
Dec 8th, 2022

These people wasted a month of my time trying to get approved for a credit card. They lost my first application then I went back to the branch and filled out another. That one was also lost or not filed properly so then they needed my bank statements. I provided them and was told to wait again for approval process. I called again and gave them my social to find out, once again no application is attached to me name. Where do these applications go? Why keep having me fill out papers and come to your branch just to set on the phone with customer service for an hour? I called today to try and cancel to application and it's apparently not even in existence according to their records. Wasted a month of my time before the holidays and I really needed this card. Also the branch hung up on me this morning and ignored my call when I just wanted to cancel the application. This branch and the company should both be embarrassed for how poorly they handled a simple situation. Save yourself the trouble and go to any other bank in town
Oct 28th, 2022

Attentive helpful staff in a clean well lit office.
Aug 6th, 2022

This location is either very understaffed or the employees do not cross cover at all. If you use the drive thru, I have not had an encounter that lasted less than 10 minutes, today was over 15. And there was not an abundance of vehicles (meaning not many customers inside the bank). The staff is always friendly and very helpful. I believe they just need to revamp the manner they handle the drive thru or simply close it all together and have lobby usage only.
May 15th, 2022