Wallace AutoGlass

Hours

Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM

Chamber Rating

4.2 - (11 reviews)
8
1
0
0
2
Read Our 11 Reviews

Chamber Rating

4.2 - (11 reviews)
8
1
0
0
2
  • allison chapman

    They came out to our Airbnb and replaced our windshield the next morning. However, we are having trouble getting our new windshield calibrated. At the Toyota Dealership in Naples, FL waiting for David to call back to help us get our insurance all straightened out. Trusting he will call soon.
    Nov 10th, 2023

  • Tricia Foster

    Very positive experience. Arrived on time. I clearly communicated when I had to leave to pick up children from school as the owner described in the previous comments. Extremely friendly and professional. My windshield and all the electronics were set correctly. Will be recommending this company to my co-workers. Services: Installation, Auto windshield replacement
    Jan 14th, 2023

  • Pam Cruz

    David was more than helpful when I was freaking out over my windshield. He told me all the options and was transparent. When his team came, they were done within 30 minutes. And even put my oil change sticker and SunPass thing back on my windshield. I would recommend them to anyonethey were awesome! Service: Auto windshield replacement
    Dec 28th, 2022

  • SpringTube Cause

    I loved this timely, friendly, stress free and professional experience! I have progressive auto insurance which kicks everything directly to another company who didnt get back to me that day. Steve from Wallace auto glass was so helpful. He contacted progressive, had the claim switched and had my new factory specific windshield sent out for installation the very next day! I was given a two hour time frame ( depending only on the arrival of the galss). I was contacted early by Joey to let me know his eta so I could manage my time. He was so pleasant and efficient and installation was done in under an hour. He also replace my parking and maintenance stickers on the new glass. Wonderful! Even better David came after Joey to recalibrate my cameras. This is important! If you have a back up camera, some of the equipment may be placed on the windshield. Wallace auto glass ALSO sends someone out to your house to reconfigure the cameras!!! Progressive even said it might take a few days for that to happen at the other place. And that I would most likely have to go to safelights shop. All this to say. Go with Wallace. They do what they say. I have my new windshield and my camera is perfect.I also got to be in the comfort of my own home. Im so happy. Thank you. Service: Auto windshield repair
    Aug 19th, 2023

  • Dawn Hunter

    Was confronted by a gentleman at Toyota when I was getting car serviced on June 26. Was very pleasant and helpful with helping me set up to get window replaced. Set up for next day. Guy came out said it would be about an hour once he was here. Ok no Problem. He wasnt careful with my car at all. Window is in but when he was done he said my hood latch was broke And he was taking tools to pry it open. My hood latch has never had a problem and if it did I had just had it in the shop day before being serviced and they would have definitely told me. Made appointment with Toyota took back to shop this morning and was told that the latch had been bent and it was obvious to me that it was done by the guy putting in my windshield. On top of that when he was done yesterday I went to the store and when I turned the corner at the end of my street a tool fell out from under my hood obviously something he had left there. So far window looks ok but wont be able to say it is done correctly until it rains and I know it is t going to leak. Service: Auto windshield replacement
    Jun 27th, 2023

Read Our 11 Reviews

About
Wallace AutoGlass

Wallace AutoGlass is located at 11733 Crusselle Dr in Jacksonville, Florida 32223. Wallace AutoGlass can be contacted via phone at 904-903-6048 for pricing, hours and directions.

Contact Info

  •   904-903-6048

Questions & Answers

Q What is the phone number for Wallace AutoGlass?

A The phone number for Wallace AutoGlass is: 904-903-6048.


Q Where is Wallace AutoGlass located?

A Wallace AutoGlass is located at 11733 Crusselle Dr, Jacksonville, FL 32223


Q What is the internet address for Wallace AutoGlass?

A The website (URL) for Wallace AutoGlass is: http://www.wallaceautoglass.com/


Q What days are Wallace AutoGlass open?

A Wallace AutoGlass is open:
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 12:00 PM
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM


Q How is Wallace AutoGlass rated?

A Wallace AutoGlass has a 4.2 Star Rating from 11 reviewers.

Hours

Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM
Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM

Ratings and Reviews
Wallace AutoGlass

Overall Rating

Overall Rating
( 11 Reviews )
8
1
0
0
2
Write a Review

allison chapman on Google

image They came out to our Airbnb and replaced our windshield the next morning. However, we are having trouble getting our new windshield calibrated. At the Toyota Dealership in Naples, FL waiting for David to call back to help us get our insurance all straightened out. Trusting he will call soon.


Tricia Foster on Google

image Very positive experience. Arrived on time. I clearly communicated when I had to leave to pick up children from school as the owner described in the previous comments. Extremely friendly and professional. My windshield and all the electronics were set correctly. Will be recommending this company to my co-workers. Services: Installation, Auto windshield replacement

Business Response on Google Jun 30th, 2022
Thank you for sharing your experience, Tricia!

Pam Cruz on Google

image David was more than helpful when I was freaking out over my windshield. He told me all the options and was transparent. When his team came, they were done within 30 minutes. And even put my oil change sticker and SunPass thing back on my windshield. I would recommend them to anyonethey were awesome! Service: Auto windshield replacement

Business Response on Google Nov 11th, 2022
We are so glad to hear you had a positive experience! Thank you for sharing!

SpringTube Cause on Google

image I loved this timely, friendly, stress free and professional experience! I have progressive auto insurance which kicks everything directly to another company who didnt get back to me that day. Steve from Wallace auto glass was so helpful. He contacted progressive, had the claim switched and had my new factory specific windshield sent out for installation the very next day! I was given a two hour time frame ( depending only on the arrival of the galss). I was contacted early by Joey to let me know his eta so I could manage my time. He was so pleasant and efficient and installation was done in under an hour. He also replace my parking and maintenance stickers on the new glass. Wonderful!
Even better David came after Joey to recalibrate my cameras. This is important! If you have a back up camera, some of the equipment may be placed on the windshield. Wallace auto glass ALSO sends someone out to your house to reconfigure the cameras!!! Progressive even said it might take a few days for that to happen at the other place. And that I would most likely have to go to safelights shop. All this to say. Go with Wallace. They do what they say. I have my new windshield and my camera is perfect.I also got to be in the comfort of my own home. Im so happy. Thank you. Service: Auto windshield repair

Business Response on Google Aug 28th, 2023
Thank you so much for taking the time to share your experience. We're thrilled to hear our team delivered excellent service for you! Thanks for choosing Wallace AutoGlass!

Dawn Hunter on Google

image Was confronted by a gentleman at Toyota when I was getting car serviced on June 26. Was very pleasant and helpful with helping me set up to get window replaced. Set up for next day. Guy came out said it would be about an hour once he was here. Ok no
Problem. He wasnt careful with my car at all. Window is in but when he was done he said my hood latch was broke
And he was taking tools to pry it open. My hood latch has never had a problem and if it did I had just had it in the shop day before being serviced and they would have definitely told me. Made appointment with Toyota took back to shop this morning and was told that the latch had been bent and it was obvious to me that it was done by the guy putting in my windshield. On top of that when he was done yesterday I went to the store and when I turned the corner at the end of my street a tool fell out from under my hood obviously something he had left there. So far window looks ok but wont be able to say it is done correctly until it rains and I know it is t going to leak. Service: Auto windshield replacement

Business Response on Google Jun 13th, 2023
We are so sorry you’re unhappy with your experience. It’s always our policy to point out any pre-existing issues on a vehicle. Regrettably, after several attempts to contact you, we’ve been unable to reach you. It is always our desire to serve our customers to the best of our ability and address any concerns. If possible, we would like to communicate with you and help resolve any issues that may have arisen. We look forward to hearing from you!

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Overall Rating

Overall Rating
( 11 Reviews )
8
1
0
0
2

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