Glass America-Jacksonville, FL

Hours

Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Chamber Rating

3.8 - (52 reviews)
33
2
1
3
13
Read Our 52 Reviews

Chamber Rating

3.8 - (52 reviews)
33
2
1
3
13
  • Gregory Brown

    Great place
    Mar 8th, 2024

  • Melanie Lagerstedt

    Easy, great experience
    Feb 9th, 2024

  • CB

    I am from Massachusetts and my windshield got damaged while vacationing in St.Augustine. My insurance company (Travelers) recommended Safelite and I had the worst experience of my life. Not knowing what to do I found Glass of America and I contacted Tammy. They handled my situation with high standard professionalism. I highly recommend them. Thank you for your great customer service.
    Feb 2nd, 2024

  • Dalbir Singh

    Had my glass fixed after a break in. Cheaper than the competitors by almost 40% and they came to my door. The technician was very professional and completed the job in no time. Highly recommend.
    Dec 18th, 2023

  • Mark Crews

    I used them for my back glass on my 2018 Silverado 2500hd. After install I went to pick my truck up and when I open my back door the door seal hits me. The door seal was hanging off the truck. I didnt say anything and just pushed the seal back on as it is an easy fix and people make mistakes. I continue looking and I see that the headliner in the back is completely pushed up and bent. I try to pull it down with no success. The next day it started raining and I look back there to find water leaking in. They tell me they will send someone out. The same tech comes and he has a bad attitude and acted like I was lying until he seen it leak. He replaces it once again. He shattered the window on purpose to get it out easily and months later I still have my kids find glass in the back and give it to me. Fast forward 3 months and I break the glass again and call a different company. The new company comes and immediately tells me that whoever replaced it last time scratched my truck heavily and used black primer to cover it up (my truck is white). After he showed me, its all I can see and the paint is everywhere. The new company said they wouldnt touch it because of how much glue was used and how much damage there was. I call glass America back and tell them the situation and they say they will send someone out to look at it. I requested not to have the same guy come again due to his attitude. Well, thats who they send. When he shows up he immediately started with the attitude. The first thing he says is oh you broke the window and want it for free. I said no I already filed a claim but they wont do it due to the damage. He responds with your truck is hard to do without scratching it, and the primer only comes in black to cover it. I told him that I wouldnt accept that because that is his whole job, to replace windows and not damage them in the process. He got mad and said well I cant fix it here, Ill tell them to call you. He stormed to his van and actually spun off. Now three weeks later I have called everyday with no response, I live in Florida where it rains every day and my back glass is still busted and leaking. I have over $100k in this truck and its getting rained in and destroyed.
    Jan 26th, 2024

Read Our 52 Reviews

About
Glass America-Jacksonville, FL

Glass America-Jacksonville, FL is located at 3653 Regent Blvd STE 301 in Jacksonville, Florida 32224. Glass America-Jacksonville, FL can be contacted via phone at 904-831-8802 for pricing, hours and directions.

Contact Info

  •   904-831-8802

Questions & Answers

Q What is the phone number for Glass America-Jacksonville, FL?

A The phone number for Glass America-Jacksonville, FL is: 904-831-8802.


Q Where is Glass America-Jacksonville, FL located?

A Glass America-Jacksonville, FL is located at 3653 Regent Blvd STE 301, Jacksonville, FL 32224


Q What is the internet address for Glass America-Jacksonville, FL?

A The website (URL) for Glass America-Jacksonville, FL is: http://www.glassusa.com/locations/metro/fl/jacksonville/?client=4100-225&campid=2000


Q How big is Glass America-Jacksonville, FL?

A Glass America-Jacksonville, FL employs approximately 20+ people.


Q What days are Glass America-Jacksonville, FL open?

A Glass America-Jacksonville, FL is open:
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM


Q How is Glass America-Jacksonville, FL rated?

A Glass America-Jacksonville, FL has a 3.8 Star Rating from 52 reviewers.

Hours

Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Ratings and Reviews
Glass America-Jacksonville, FL

Overall Rating

Overall Rating
( 52 Reviews )
33
2
1
3
13
Write a Review

Gregory Brown on Google

image Great place


Melanie Lagerstedt on Google

image Easy, great experience


CB on Google

image I am from Massachusetts and my windshield got damaged while vacationing in St.Augustine. My insurance company (Travelers) recommended Safelite and I had the worst experience of my life. Not knowing what to do I found Glass of America and I contacted Tammy. They handled my situation with high standard professionalism. I highly recommend them. Thank you for your great customer service.


Dalbir Singh on Google

image Had my glass fixed after a break in. Cheaper than the competitors by almost 40% and they came to my door. The technician was very professional and completed the job in no time. Highly recommend.


Mark Crews on Google

image I used them for my back glass on my 2018 Silverado 2500hd. After install I went to pick my truck up and when I open my back door the door seal hits me. The door seal was hanging off the truck. I didnt say anything and just pushed the seal back on as it is an easy fix and people make mistakes. I continue looking and I see that the headliner in the back is completely pushed up and bent. I try to pull it down with no success. The next day it started raining and I look back there to find water leaking in. They tell me they will send someone out. The same tech comes and he has a bad attitude and acted like I was lying until he seen it leak. He replaces it once again. He shattered the window on purpose to get it out easily and months later I still have my kids find glass in the back and give it to me. Fast forward 3 months and I break the glass again and call a different company. The new company comes and immediately tells me that whoever replaced it last time scratched my truck heavily and used black primer to cover it up (my truck is white). After he showed me, its all I can see and the paint is everywhere. The new company said they wouldnt touch it because of how much glue was used and how much damage there was. I call glass America back and tell them the situation and they say they will send someone out to look at it. I requested not to have the same guy come again due to his attitude. Well, thats who they send. When he shows up he immediately started with the attitude. The first thing he says is oh you broke the window and want it for free. I said no I already filed a claim but they wont do it due to the damage. He responds with your truck is hard to do without scratching it, and the primer only comes in black to cover it. I told him that I wouldnt accept that because that is his whole job, to replace windows and not damage them in the process. He got mad and said well I cant fix it here, Ill tell them to call you. He stormed to his van and actually spun off. Now three weeks later I have called everyday with no response, I live in Florida where it rains every day and my back glass is still busted and leaking. I have over $100k in this truck and its getting rained in and destroyed.


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Overall Rating

Overall Rating
( 52 Reviews )
33
2
1
3
13

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