Genesis Total Exteriors

I had Genesis insulate and drywall the third bay of my garage and then paint the entire interior of the garage. Great communication and highest quality professional work from start to finish. I'm happy to recommend them and would use them again if needed.
Jan 11th, 2024

After a few years, things are falling apart. The vanity door was installed they broke the plastic hinge, then covered up poor work manship by using super glue and electrical tape to make do. A door to the furnace room is peeling away, so that there is a gap on the bottom. When Genesis finished the work in my basement, I sent an 18, yes 18 page listing of the defective work that Genesis did. The 18 page listing also went to Tom Martins, with no response from either of them. I do not recommend using this company, because of short cuts, shoddy work, and no response when problems pop up.
Dec 28th, 2023

Genesis is my go to place for all of my exterior and interior projects. Great customer service, very experienced and knowledgeable when it comes to all my home improvement projects. Recently had my fence installed. Amazing job
Nov 4th, 2023

After you sign a contract with Genesis, their customer service will change entirely. If you can get Genesis to show up to your project (a very big if), the crew will be sub contractors - sometimes with out license. Often, the subcontractors will have no idea or direction of what they are supposed to be doing. Expect ever changing project managers that will not return your calls, emails or texts. The PM that did show up did parts of the electrical project himself instead of a licensed electrician. My lights now flicker when someone walks across the floor. I could make a list of 20 things like this.
Aug 2nd, 2023

If you see this company coming, RUN! In 2022 the hail storm gravy train came rolling through my neighborhood and Genesis turn out to be nothing more than a local version of a storm chaser, in my opinion. They bit of more than they could chew and had some of the worst sub contractors as a result. It started with their roofing contractor. They showed up on day one, spent a few hours ripping off the old roof, came and told me they were at the wrong house and needed to leave. A day went by and I had to call Genesis' incompetent PM, in my opinion, Josh Birney to get his roofers back out to at least cover the exposed decking,(we had a very wet summer) and they did. The next day the roofers sent two guys out that didn't have needed tools. Had to call Josh and complain again. It took their roofers a week to complete a roof on my ranch style home while other homes around me were done in a day and a half at tops. I ended up having four leaks. two of the leaks were fixed by their roofer. They were scheduled to return twice to fix the others but never showed up. I had to get another emergency roofer to fix those leaks, (we had a very wet summer) . The emergency roofer also discovered that these clowns did not replace any of the worn roof boots around pipes and vents and he sealed them for me to prevent new leaks. I'm going to have to reopen the permit and have the issues fixed. The gutter crew was awful as well. They worked about 4hrs a day and complained because they had to drive from Fountain CO. Why take the job them? They over torqued the gutters on the corners causing huge gaps where the drip edge and soffit meet. Ended up with a wasp nest in the attic as a result. The fence crew showed up without warning. Started working on staining the fence without power washing first, (power washing old stain off was in the claim), in an area that was not part of the insurance claim. I told the fence crew the area was wrong. They said Genesis told them they got it covered in supplemental claims but they never did do so they wanted me to pay out of pocket. Luckily the claims adjuster stepped up and covered the cost. The fence crew left permanent stain drips on the sidewalk from my back patio all the way to my driveway because they did not use drop cloths. The window crew was probably the worst. They showed up multiple times with the wrong window of the course of several months and a window that wasn't even on the claim . I was so fed up that I called a left a message for the owner, Mark Schymanski but no reply until I left a written message on their website. He left me a voicemail and the message he left let me know he didn't have a clue of the problem so I did not waste my time responding. I just wanted to be done with these clowns. When the window crew finally got the correct window size and installed it, They informed me that the type of window replaced is shallower than the original and needs about 2/1/2" of drywall to close the gap between the frame and the opening in my home. The drywallers came the next day, did the work but told me they were not hired to finish it so I had to do some sanding, caulk and get matching paint to finish it myself. This was over a years worth of headaches with Genesis! Now The worst part! We referred these clowns to our neighbor and she had nearly identical issues. The owner of Genesis had to come out to her home to address the issues. She ended up with terrible roof leaks and the new roofer had to reopen the permit and correct some serious problems. Genesis contractors also damaged the neighbor lawn on the other side of me and had to pay to fix the issues so three homes were negatively affected by this company. I have a years worth of voicemails and text messages to back up my claims. So please avoid using Genesis for storm damage claims!
Feb 5th, 2024