Karla Kyte at CrossCountry Mortgage, LLC

Kelsi and the whole Guild Mortgage team were so great to work with! They made the loan process so easy, my husband and I always felt informed and confident that Guild Mortgage had everything under control. Kelsi was very thorough and spent a lot of time answering our many questions. We emailed her and the team after hours and weekend and always got a response within minutes. Guild mortgage goes above and beyond to make sure the home buying process goes as smoothly as possible! Even our realator was extremely impressed with how easy and professional the team was to work with. Thank you for making our dream of owning a home possible!
Jan 15th, 2021

Nov 20th, 2020

My first experience with Guild was great! My loan Officer was Andrew Milmoe who has since moved on to a different company! My second was not so great, I was interested in doing a refi with Guild and had some other great competing offers. Karla Kyte bragged over both email and phone about how much she could save me from keeping fees waived if the refi was done in house by guild and about how Quicken was notorious for adding points at high fees. The funny part is the bashing of another company to sell herself is not even true. After exchanging several emails and talking on the phone for a bit she asked the question, "who is your current loan with now?" I had to answer with a slight embarrassment of "it's with you". It's a shame when I am unknown to a company and a rep of the company when I've been making payments to them for about 2 years. She said she could not see anything on me because I did not have a file...which is either a lie or Guild has not empowered their employees to give the best service possible. I was pushed to the back burner by their company and received a rude text from the second loan officer mentioned above...I decided to part ways immediately and go with Quicken Loans. It was a fast and easy experience and my offer was way better than anything Guild could do.
Jun 9th, 2020

I worked with Chuck. He was great.
Dec 14th, 2019

I was referred to Guild Mortgage & Karla by someone in Washington and couldn't be more happier. They handled every twist and turn and got the JOB DONE!!!!! Thank you so much!!!!
Aug 10th, 2019