Home Services at The Home Depot

Dec 31st, 2022

Dec 11th, 2020

If you purchase anything that comes with free assembly, expect to wait...and wait. You'll get emails that say it's ready, then get told to call the store because the emails are unreliable. I've made four calls in three days and was just informed I'll have to wait another three days...when the assembly guy comes in again. It's terrible to offer a service that you're not prepared to provide in a timely manner. I should have bought at ACE - they bring it to your door.
Feb 14th, 2018

I have been trying to contact them for an installation and no-one will answer the phone or return our call. We have visited the store twice and called repeatedly with no follow up. Amazing how hard it is to spend money with these guys.
May 14th, 2017

I have had the worst experience I have ever had with customer service here. There is never anyone to help. I called and made a deposit to have a door installed, a month later, they still haven't done it. And now I've been trying to get my money refunded for two weeks and they haven't managed to do that either. Also, no one ever answers the phone at this Home Depot. DO NOT GO HERE.
May 13th, 2017