TwentyOne 01 on Market

$250 application deposit is required for all new tenants. If you decide to withdraw your application, in this case due to the leasing office being unable to accommodate the move-in date originally communicated, it will take 4 months to receive the refund and only with constant badgering. They may also send the check to an incorrect address, adding weeks of delay to an already grossly inadequate policy. The rental market is already overpriced and mismanaged. This is a high-risk landlord ripe with incompetence and should be avoided.
Nov 23rd, 2023

An apartment in the center of it all but rough around the edges. I lived here for two years and loved it at first but my good experience gradually declined. The price is great at first (with the free month or whatever they do) so expect a reasonable first year but I advise comparing prices (and negotiating) once your renewal comes up. 3 stars is my fair assessment of this complex. There are many issues that Lincoln Properties/Willow Bridge could resolve to boost that score. Pros: Close to everything: I was able to walk/scoot to Highlands, LoDo, and RiNo very easily. Concrete construction: You rarely (if at all) hear your neighbors above or below you. It also retains heat and cold very well. Price: Affordable at the beginning. Cons: Upkeep: Small details have not changed in two years. Trash room doors don't close. Elevators go out of service. Door security in the garage doesn't work. Packages don't go in the lockers. Small things that I might have dismissed after a couple weeks but it was 2 years. Maintenance: Didn't take me seriously when I said I can smell the other apartment. Would take a week or more to fix issues. Front office: Daniel said I couldn't keep doors open when moving out furniture. He made my move-out more stressful than it needed to be and was such a jerk about it. The Front Office has gotten better about responding to things but you can go days without an email response. They also added a form that you're not allowed to participate in class-action lawsuits which seems very sketchy to me. Thin walls: I could hear and smell things from neighbors next to me usually. Noise comes with every apartment i suppose but smelling the other persons cooking is not good. I would also smell paint fumes whenever they repainted the other persons apartment. Again, maintenance would not even visit my apartment to check it out. Dismal amenities: Tiny gym, tiny pool for the price you pay in a "luxury" apartment. Appliances: Old appliances for a "luxury" apartment. Security: Once you're in the building you can access any floor. There is a gaping hole in the garage door (It's a thick sheet of rubber that was cut through). Serious issue for a downtown complex. These issues led to several fire alarms being pulled during the night. Price: Great at first because they offer a month of rent free but soon became the same cost as other places (that had better amenities). Parking: Unreserved parking so I had to be back before 9pm or else risk not having a spot or being next to the person that parks over the lines and gave me no room. Leaks on the lower level so you have to jump over puddles in the stairwell. Downtown noise: This one is expected. Market St gets loud on Fridays and Saturdays. I could hear/feel the bass from the bars down the street when going to sleep.
Nov 20th, 2023

Trying to figure where to start I lived here over two years. There were so many issues. For starters there was mold underneath the sink. It was because water leaked. Although, I submitted an order they wouldnt make any repairs. The panels were always falling out, the lights had an electrical issue. The staff does not care about anything. I even had one staff member message someone about my unit when this person wasnt on my lease!! I lived in unit 201 and a few months before I left a neighbor moved in with their dog. I love dogs and understand they will make sounds. However, this dog was constantly making sounds! He barked and howled for hours. I sent the office multiple emails, even a recording at one point, but they never did anything to resolve the issue. The poor dog even managed to escape the apartment a few times! I felt so bad for the dog, but it was so hard to focus or sleep in!! In addition, this unit is next to the stairs. You hear people coming up and down at all hours of the day. Yes, its woken me up before. Not mention the fire alarm thats gone off in the middle of the night with no explanation. Further, this unit faces the pool so there is just no peace!!! I do not recommend moving in especially not unit 201!! I am telling you the sounds, the dog especially, will drive you insane.
Sep 4th, 2023

I'd give them 3.5 stars. Theres the typical annoyances of living downtown and near Coors field but the staff were friendly and the concrete loft ceilings are cool. Interior units are fairly quite. Biggest complaints were the outdated bathroom's and absurd summer price gouging. I ended up breaking my lease to move somewhere 2 blocks away that's much nicer and cheaper. My unit was renting for 25% less in the winter/spring. Just keep seasonal pricing in mind when looking in Denver.
Aug 22nd, 2023

Carlos was the best maintenance man! I think it was unfair that he was terminated. He was the only person that consistently kept the property up to date. We want him back if possible!
Jul 22nd, 2023