Firestone Complete Auto Care

Apr 10th, 2024

Good deal on oil changes especially for SUV s
Apr 9th, 2024

STAY AWAY FROM THIS PLACE!! This place has gone down hill bad!! I feel like they discriminate against certain people. Asked them to check my torsion bars because they were VERY uneven and made my ride horrible. I paid for the lifetime alignment. They did the alignment and when I asked about the torsion bars the girl said they didn't do it and brought out one of the "technicians". He said they were fine uneven because "you always drive on the crown of the road". I drove the truck home and it still drove badly. I called again and spoke with the same girl and asked if I could get my torsion bars done. She looked up my name and her attitude changed like I upset her. She then said in a annoyed voice they don't offer that service. I spoke with the manager a few days later and he said they DO offer that service and recommended I do the torsion bars before my alignment. This place has HORRIBLE service and lazy workers. They also left rags stuffed in my skid plate. I'm putting cameras on my truck just for places like this. Update: I brought my truck in today as per the managers recommendation. The girl behind the desk, her short says Estella she answers the phone lina, was very rude again. Rick was the technicians who worked on my truck. After they "adjusted" it and test drove it my truck shakes like it's going to fall apart and the transmission is sluggish and having a hard time shifting.. Its WAY worse now than it was before. This place is TRASH and definitely is not a trustworthy shop. After taking the truck home I discovered about 16 wheel weights in my front right rim. They purposely sabotaged my truck. They should all be fired They won't let me post pictures but they have piles up rim weights to make my truck wobble and tires I bought less than a year ago are completely trashed due to the alignment they've put on.
Apr 2nd, 2024

Great service
Apr 2nd, 2024

Helped me before but now they dont want to work lazy.
Mar 30th, 2024