Cricket Wireless Authorized Retailer

Cricket Wireless Authorized Retailer

Hours

Thursday:
11:00 AM - 8:00 PM
Friday:
11:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM

Chamber Rating

Verified Member
3.8 - (22 reviews)
14
0
2
1
5
Read Our 22 Reviews

Chamber Rating

Verified Member
3.8 - (22 reviews)
14
0
2
1
5
  • Diana Valenzuela

    I had an excellent experience at this location awsome customer service over all great people! Helped me get a great deal on 4 new phones with great service!
    Feb 20th, 2024

  • Linda Lou 49ERGIRL1 Albera deLeon

    I bought a brand new cell phone on the 16th, second one, less than a year. Paid in full have 'nt received any upgrades nothing. Well, they offer a 7 day return policy, and I also paid the bill two weeks ahead of time. Which isn't due till the 21st at midnight. Well, I returned the phone on the fifth day with the receipt and the receipt for my bill. Because I decided to go to Xfinity since my internet is there already. Wanted to combine all my appliances, cell phones, t.v., and internet. The manager, Mayra, said I would only receive half the money for the phone and nothing for the bill I paid in advance. At the time, it wasn't even due for the month of January 2023 yet. I'm asking why that is? There aren't any signs saying " No Refunds," nor does your receipt say anything about it in the fine print. She wouldn't answer, but I needed my transfer pin number. She said I needed to call corporate for that? So, I figured I'd ask them? Well, a guy started asking me what was going on, I explained. Mayra started telling me to stop talking to her customer. Told her he hasn't bought anything yet, so he"s not your customer yet. I was talking to corporate explaining the situation and wanted to know why I was not initialed to bill. I paid in advance and had a receipt, too? She said she would talk to her supervisor. Well, I stayed talking to the guy I was talking to. Mayra snatched the phone out of my hand and hung up on corporate. She told me to get out of her store. I said no, I haven't done anything. Said she would call the cops I told her to go ahead. I will explain how you just kept my money. But I could not stick around cause I was trying to get back to Xfinity before 7 pm, and it was already 6 pm. She literally was mad cause I was transferring to another company. I don't understand why they get so bent out of shape when you do? Or they give you the run around when you try to unlock a phone you paid for already. But I returned the next day because I forgot to give my sd card out of the phone I returned. Mayra wasn't there, so I started taking photos of their store, which is located on N. Broadway next to Food Maxx. I'm filing a complaint with Commerce of Better Business Bureau . And Civil Suit for all the pain and anguish she has caused me So if you guys don't want the same drama I got don't give The Cricket Store on N Broadway in Santa Maria, Ca your business.
    Feb 3rd, 2024

  • Linda Juarez

    Very good service thanks to the employees for helping me with my payment questions
    Feb 2nd, 2024

  • rosa ana esparza

    Thank you to N Broadway for an excellent service. I got a phone replacement and they helped me transfer all my information
    Jan 30th, 2024

  • Ruben Chavez


    Dec 27th, 2023

Read Our 22 Reviews

About
Cricket Wireless Authorized Retailer

With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Santa Maria store today.

Contact Info

Products

  • CELL PHONES PHONE PLANS PHONE ACCESSORIES

Questions & Answers

Q What is the phone number for Cricket Wireless Authorized Retailer?

A The phone number for Cricket Wireless Authorized Retailer is: (805) 862-2124.


Q Where is Cricket Wireless Authorized Retailer located?

A Cricket Wireless Authorized Retailer is located at 1850 North Broadway, Santa Maria, CA 93454


Q What is the internet address for Cricket Wireless Authorized Retailer?

A The website (URL) for Cricket Wireless Authorized Retailer is: https://www.cricketwireless.com/stores/ll/US/CA/Santa-Maria/1850-N-Broadway


Q What days are Cricket Wireless Authorized Retailer open?

A Cricket Wireless Authorized Retailer is open:
Thursday: 11:00 AM - 8:00 PM
Friday: 11:00 AM - 8:00 PM
Saturday: 11:00 AM - 8:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 11:00 AM - 8:00 PM
Tuesday: 11:00 AM - 8:00 PM
Wednesday: 11:00 AM - 8:00 PM


Q How is Cricket Wireless Authorized Retailer rated?

A Cricket Wireless Authorized Retailer has a 3.8 Star Rating from 22 reviewers.

Hours

Thursday:
11:00 AM - 8:00 PM
Friday:
11:00 AM - 8:00 PM
Saturday:
11:00 AM - 8:00 PM
Sunday:
11:00 AM - 6:00 PM
Monday:
11:00 AM - 8:00 PM
Tuesday:
11:00 AM - 8:00 PM
Wednesday:
11:00 AM - 8:00 PM

Ratings and Reviews
Cricket Wireless Authorized Retailer

Overall Rating

Overall Rating
( 22 Reviews )
14
0
2
1
5
Write a Review

Diana Valenzuela on Google

image I had an excellent experience at this location awsome customer service over all great people! Helped me get a great deal on 4 new phones with great service!

Business Response on Google Feb 11th, 2024
Thank you for supporting your local Cricket Wireless retail store. We are glad to hear that you enjoyed your in-store service experience, and we appreciate your feedback! #CricketNation💚

Linda Lou 49ERGIRL1 Albera deLeon on Google

image I bought a brand new cell phone on the 16th, second one, less than a year. Paid in full have 'nt received any upgrades nothing. Well, they offer a 7 day return policy, and I also paid the bill two weeks ahead of time. Which isn't due till the 21st at midnight. Well, I returned the phone on the fifth day with the receipt and the receipt for my bill. Because I decided to go to Xfinity since my internet is there already. Wanted to combine all my appliances, cell phones, t.v., and internet. The manager, Mayra, said I would only receive half the money for the phone and nothing for the bill I paid in advance. At the time, it wasn't even due for the month of January 2023 yet. I'm asking why that is? There aren't any signs saying " No Refunds," nor does your receipt say anything about it in the fine print. She wouldn't answer, but I needed my transfer pin number. She said I needed to call corporate for that? So, I figured I'd ask them? Well, a guy started asking me what was going on, I explained. Mayra started telling me to stop talking to her customer. Told her he hasn't bought anything yet, so he"s not your customer yet. I was talking to corporate explaining the situation and wanted to know why I was not initialed to bill. I paid in advance and had a receipt, too? She said she would talk to her supervisor. Well, I stayed talking to the guy I was talking to. Mayra snatched the phone out of my hand and hung up on corporate. She told me to get out of her store. I said no, I haven't done anything. Said she would call the cops I told her to go ahead. I will explain how you just kept my money. But I could not stick around cause I was trying to get back to Xfinity before 7 pm, and it was already 6 pm.
She literally was mad cause I was transferring to another company. I don't understand why they get so bent out of shape when you do? Or they give you the run around when you try to unlock a phone you paid for already. But I returned the next day because I forgot to give my sd card out of the phone I returned. Mayra wasn't there, so I started taking photos of their store, which is located on N. Broadway next to Food Maxx. I'm filing a complaint with Commerce of Better Business Bureau . And Civil Suit for all the pain and anguish she has caused me So if you guys don't want the same drama I got don't give The Cricket Store on N Broadway in Santa Maria, Ca your business.


Linda Juarez on Google

image Very good service thanks to the employees for helping me with my payment questions

Business Response on Google Jan 13th, 2024
Brilliant! Thank you for taking the time to share your 5-star review with our Cricket Nation! We are delighted to know that you enjoyed your service experience at the store! 💚 #SmileOn

rosa ana esparza on Google

image Thank you to N Broadway for an excellent service. I got a phone replacement and they helped me transfer all my information

Business Response on Google Feb 3rd, 2024
Awesome! Thanks for taking the time to share your 5-star review with our Cricket Nation! We are thrilled to hear that you enjoyed your in-store service experience! #SmileOn 💚

Ruben Chavez on Google

image

Business Response on Google Jan 2nd, 2024
Thanks for visiting us Ruben! Please let us know how we can earn 5-stars on your next visit! #SmileOn

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Overall Rating

Overall Rating
( 22 Reviews )
14
0
2
1
5

Write a Review

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