M & L Services

Jan 11th, 2024

The staff there have very bad attidutde and arrogant. Their work are lagging, has low quality, and ridiculous expensive. My tax return from them has several errors, and I have to point out multiple time for them to correct it. When you ask them a tax question, you will never expect an accurate or surely answer. The answer was always blury or even wrong. It makes me feel really bad when talking to them. This is definitely the WORSE tax services I've had.
Feb 23rd, 2020

Unprofessional tax preparer, not CPA. Messed up our tax return last year and generated $7000 more tax adjustment + penalties from IRS now. Tried to call and email multiple times. Assistant kept saying she's out of office and will get back to us. We never heard back.
Nov 1st, 2018

Unprofessional tax preparer, not CPA. Messed up our tax return last year and generated $7000 more tax adjustment + penalties from IRS now. Tried to call and email multiple times. Assistant kept saying she's out of office and will get back to us. We never heard back.
Aug 21st, 2018

Dont use this place! My mom ask them about applying for VISA for China and also do name change for new passport, ask them more than 3 times if new VISA is required for new name on passport, the boss (Mrs. Zhu) said no, just court order along with new and old passport is ok, former client said its ok. Rejected at airline counter and call her back, she said shes didnt work for the airline and insist what she said was correct and told us to go to the consulate and take care of it ourselves! Takes no responsibility of helping client to take care of the situation at all! The name on the new passport was also wrong, the way they fill out the form is like its rush and takes no care for proof reading, now my moms name on every document is different (VISA, passport, Driver license) and ask us to go back to them and redo everything (and pay them service fees again)!
Mar 7th, 2024