Gloss Hair Studio

I wanted my hair layered but Liz talked me out of it and I'm glad she did. My hair is too thin right now to do it. However, once my curly hair grows out I'll be glad to finally have it layers. She knows how to cut hair.
Mar 12th, 2022

Cheyanne is a friendly, personable hairstylist who really took the time to understand what my hair goals were. Ive had a lovely experience every time! 10/10.
Mar 11th, 2022

Feb 20th, 2022

Feb 4th, 2022

I went into Gloss for a hair glaze + blowout. Over the phone when I made the appointment, the receptionist confirmed the price would be $80 for both services. I thought the price wasn't too bad (though quite a bit higher than my salon on the east coast). I didn't need a blowout but since the price was doable, I thought okay, why not treat myself? I went into the salon, and Cheyenne did a great job on both my glaze and blowout. She was respectful, professional, had a gentle touch, and was quick to do the job. When I finished and was checking out, the receptionist told me I owed $105 for both the glaze and blowout ($40 for the glaze, $65 for the blowout). I let her know that when I made the appointment, the receptionist I spoke with over the phone had confirmed that the price would be $80 and if I knew that it would cost me any more than that, I most definitely would NOT have gotten the blowout (a $65 blowout is just ridiculous - I've NEVER paid more than $45 for a blowout). The salon would not budge and said that the receptionist on the phone should've let me know that the $80 price she'd given me was the STARTING price and that the cost of both services could end up being more. The salon owner took $10 off and brought my total to $95 (still $15 more than the price they originally quoted me). I was disappointed by the way they handled this situation. If they had just told me the price from the get-go or when I came in, upon observing my hair, felt that they'd need to charge me more and just communicated that to me openly and honestly, I would've been okay with it, but they did not. For these reasons, I give a 3-star review. Services: Hairstyling, Gloss or Glaze
Feb 19th, 2022