Dryclean USA
-
12750 Carmel Country Rd # 109
San Diego, CA 92130 - 858-792-9992
Hours
Chamber Rating
-
Skip Sorensen
Mar 22nd, 2023 -
Timothy Tim
Way over priced, always tell you it will take 3-4 days, but it doesn't. Again, prices are ridiculous for what you're getting.
Dec 9th, 2022 -
Sandi Packer
Sep 27th, 2020 -
Alexey Pshenichnov
Terrible service... when I dropped my shirts off they said me one price but when I picked it up they charged me almost two times more... dont like people who try to cheat on me. Quality also far from ideal comparing to the price I eventually paid. Avoid this place.
Mar 17th, 2020 -
Kristina Shultz
I brought in my newly purchased, expensive silk Theory blouse to treat some minor make-up stains on the ribbon and shoulder. The blouse looked vibrant and lustrous. Well... I got back a less vibrant and ironed out blouse. The luster is gone. The stain spots now look discolored, washed out as if someone was trying to get them out by scrubbing the material. They stand out more than the original stains. The manager said the stains didnt come out after the first attempt, so they kept treating it with chemicals. On top of that disaster, an obscure greasy spot appeared on the back, which the manager acknowledged but said it would easily come out. Well, it was not there to begin with! The manager didnt apologize, didnt offer a refund or a reimbursement of any sort; she became very defensive, unapologetic and kept suggesting I returned the blouse to store because fabric got discolored after the dry clean. Well, how about you take great care when dealing with a delicate silk material, notify your customer should you need to do additional treatment and offer a refund or reimbursement if you did a poor job. After my follow-up call to get it sorted out with the owner, the manager just hung up on me. I basically paid this place to damage my blouse and treat me badly.
Jan 10th, 2019
Contact Info
- 858-792-9992
Products
- APPAREL
- BEDDING
- LEATHER
Services
- ALTERATIONS & REPAIRS
- HEIRLOOMING
- LAUNDRY SERVICES
- LEATHER
Specialities
- APPAREL
- BEDDING
- DRAPES & CURTAINS
- LEATHER
- SUEDES
Questions & Answers
Q What is the phone number for Dryclean USA?
A The phone number for Dryclean USA is: 858-792-9992.
Q Where is Dryclean USA located?
A Dryclean USA is located at 12750 Carmel Country Rd # 109, San Diego, CA 92130
Q How big is Dryclean USA?
A Dryclean USA employs approximately 6-10 people.
Q Is there a key contact at Dryclean USA?
A You can contact Scott Crouch at 858-792-9992.
Q What days are Dryclean USA open?
A Dryclean USA is open:
Wednesday: 7:30 AM - 6:30 PM
Thursday: 7:30 AM - 6:30 PM
Friday: 7:30 AM - 6:30 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
Monday: 7:30 AM - 6:30 PM
Tuesday: 7:30 AM - 6:30 PM
Q How is Dryclean USA rated?
A Dryclean USA has a 3.4 Star Rating from 8 reviewers.
Hours
Ratings and Reviews
Dryclean USA
Overall Rating
Overall Rating
( 8 Reviews )Skip Sorensen on Google
Timothy Tim on Google
Way over priced, always tell you it will take 3-4 days, but it doesn't. Again, prices are ridiculous for what you're getting.
Sandi Packer on Google
Alexey Pshenichnov on Google
Terrible service... when I dropped my shirts off they said me one price but when I picked it up they charged me almost two times more... dont like people who try to cheat on me. Quality also far from ideal comparing to the price I eventually paid. Avoid this place.
Kristina Shultz on Google
I brought in my newly purchased, expensive silk Theory blouse to treat some minor make-up stains on the ribbon and shoulder. The blouse looked vibrant and lustrous. Well... I got back a less vibrant and ironed out blouse. The luster is gone. The stain spots now look discolored, washed out as if someone was trying to get them out by scrubbing the material. They stand out more than the original stains. The manager said the stains didnt come out after the first attempt, so they kept treating it with chemicals. On top of that disaster, an obscure greasy spot appeared on the back, which the manager acknowledged but said it would easily come out. Well, it was not there to begin with!
The manager didnt apologize, didnt offer a refund or a reimbursement of any sort; she became very defensive, unapologetic and kept suggesting I returned the blouse to store because fabric got discolored after the dry clean. Well, how about you take great care when dealing with a delicate silk material, notify your customer should you need to do additional treatment and offer a refund or reimbursement if you did a poor job. After my follow-up call to get it sorted out with the owner, the manager just hung up on me. I basically paid this place to damage my blouse and treat me badly.
Overall Rating
Overall Rating
( 8 Reviews )Write a Review
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