Ulta Beauty

May 10th, 2023

Apr 10th, 2023

Went to Ulta to see if I could find a pump dispenser for my big bottle of shampoo. Turned out that they had exactly what I wanted, and it was on sale for 1.50..what a bargain.
Apr 4th, 2023

One star for service only. Most Ulta's have your run of the mill personalities but typically skew toward helpful and friendly. This one has some of the worst staff - I hate coming here. Sometimes I drive the extra miles to the 4S Ranch location to avoid coming here (plus the parking lot is a mad house). Even the Mira Mesa location has better service (actually they have wonderful staff at that location). But this one is always bad for some reason. Here's an example, recently I placed an order for pickup and my products were available at this location and I didn't have time to go to a further Ulta - I put out positive energy and hoped for the best. After fighting my way into a spot, I go in and am greeted by no one. Surprise. I go to the pick up area which is in full view of all folks at the register, including what looks to be a manager. Still nothing - no acknowledgement - not even a 'be right with you.' There are two people in line and 3 folks working the register with two others doing miscellaneous things behind the counter. I don't mind waiting but not even to be acknowledged by folks that aren't even with other customers is just rude. One of the workers (the maybe manager) not at a register hops on to help someone who just got in line without checking on me and another is grabbing her things to leave. The one leaving has to pass the pickup area to leave so she just walks up to the pick up area and asks me what I'm picking up. No hello, or thanks for waiting. If I wasn't picking up I would have left already. She grabs my bag and is fumbling with her own things - I felt bad because I know she was trying to leave but no one else even acknowledged my existence. I got my products but I'll continue to try to avoid this location.
Mar 19th, 2023

Mar 2nd, 2023