Airport Van Rental - Phoenix

Airport Van Rental - Phoenix
Yext Power Listing.

Hours

Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours

Chamber Rating

Verified Member
2.8 - (118 reviews)
38
8
11
11
50
Read Our 118 Reviews

Chamber Rating

Verified Member
2.8 - (118 reviews)
38
8
11
11
50
  • Steven Hughes

    This place is a scam. Run away do NOT RENT FROM THEM. They say the gas was not filled when it was. Drop off location doesn’t have someone to check the vehicle and they claim damage and no gas. I have to email receipts and locations to prove that I filled the tank. Plus the secondary drop off the shuttle driver said take a picture of the vehicle all around and a picture of the lot attendant because this business is known to say you didn’t drop the vehicle or they say it was damaged due to theft. He said one time the drop lot drove the vehicle after the drop and used gas then the renter was charged. This is probably what happened to me. A complete scam and shady company. Bad customer service and the vehicles are NOT in good shape either. They SMELL bad and have been ran into the dirt. Please do not rent from them ever!!!!!!!!!!
    Sep 6th, 2020

  • Lawrence Todd

    Good prices newer vehicles friendly staff
    Jul 12th, 2020

  • Joel Nielsen

    I rarely write reviews unless I'm fired up. Two things... 1. They tried to charge me an extra $100 because I was picking up and dropping off at two different locations. Nothing in their quote even MENTIONED something like that. It was an ambush so I complained but had to call a Supervisor to get this charge reversed. 2. When I dropped off the van to their off site location I asked for a ride back to the airport (literally 1 mile down the street) and was told they couldn't take me to the airport but that they could shuttle me to the other car rental shuttle 5 miles away. I was so done with them I tossed them the keys and took an Uber ride to the airport. I find it hilarious that they are named AIRPORT Van Rental, but they won't take you to...dun dun duhhhh the AIRPORT! I'd rather pay up and avoid the hassle from these jokers.
    Jul 10th, 2020

  • Alejandro Gallegos

    Terrible place, awful customer service. I got there an hour and a half earlier then they said that I needed to wait until the exact time of my reservation. Lines were long and the manager lady was very rude and very impolite. While I waited I read the reviews here and immediately cancelled my reservation. I wish I would have read the reviews earlier. Stay away!!
    Apr 24th, 2020

  • Dawn Waughtel

    Slow need more workers
    Mar 22nd, 2020

Read Our 118 Reviews

About
Airport Van Rental - Phoenix

Our mission is to make your rental experience fast, easy, and affordable. We have the largest fleet of minivans, 8-15 seat passenger vans, with all our vehicles expertly maintained.

Contact Info

Services

  • Van rental agency

Questions & Answers

Q What is the phone number for Airport Van Rental - Phoenix?

A The phone number for Airport Van Rental - Phoenix is: (916) 992-2801.


Q Where is Airport Van Rental - Phoenix located?

A Airport Van Rental - Phoenix is located at 2337 E Washington St, Phoenix, Arizona 85034


Q What is the internet address for Airport Van Rental - Phoenix?

A The website (URL) for Airport Van Rental - Phoenix is: http://www.airportvanrental.com/


Q How big is Airport Van Rental - Phoenix?

A Airport Van Rental - Phoenix employs approximately 20+ people.


Q What days are Airport Van Rental - Phoenix open?

A Airport Van Rental - Phoenix is open:
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours


Q How is Airport Van Rental - Phoenix rated?

A Airport Van Rental - Phoenix has a 2.8 Star Rating from 118 reviewers.

Hours

Wednesday:
24 Hours
Thursday:
24 Hours
Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours

Ratings and Reviews
Airport Van Rental - Phoenix

Overall Rating

Overall Rating
( 118 Reviews )
38
8
11
11
50
Write a Review

Steven Hughes on Google

image This place is a scam. Run away do NOT RENT FROM THEM. They say the gas was not filled when it was. Drop off location doesn’t have someone to check the vehicle and they claim damage and no gas. I have to email receipts and locations to prove that I filled the tank. Plus the secondary drop off the shuttle driver said take a picture of the vehicle all around and a picture of the lot attendant because this business is known to say you didn’t drop the vehicle or they say it was damaged due to theft. He said one time the drop lot drove the vehicle after the drop and used gas then the renter was charged. This is probably what happened to me. A complete scam and shady company. Bad customer service and the vehicles are NOT in good shape either. They SMELL bad and have been ran into the dirt. Please do not rent from them ever!!!!!!!!!!


Lawrence Todd on Google

image Good prices newer vehicles friendly staff


Joel Nielsen on Google

image I rarely write reviews unless I'm fired up. Two things...
1. They tried to charge me an extra $100 because I was picking up and dropping off at two different locations. Nothing in their quote even MENTIONED something like that. It was an ambush so I complained but had to call a Supervisor to get this charge reversed.
2. When I dropped off the van to their off site location I asked for a ride back to the airport (literally 1 mile down the street) and was told they couldn't take me to the airport but that they could shuttle me to the other car rental shuttle 5 miles away.
I was so done with them I tossed them the keys and took an Uber ride to the airport. I find it hilarious that they are named AIRPORT Van Rental, but they won't take you to...dun dun duhhhh the AIRPORT! I'd rather pay up and avoid the hassle from these jokers.


Alejandro Gallegos on Google

image Terrible place, awful customer service. I got there an hour and a half earlier then they said that I needed to wait until the exact time of my reservation. Lines were long and the manager lady was very rude and very impolite. While I waited I read the reviews here and immediately cancelled my reservation. I wish I would have read the reviews earlier. Stay away!!


Dawn Waughtel on Google

image Slow need more workers


Load More Reviews

Overall Rating

Overall Rating
( 118 Reviews )
38
8
11
11
50

Write a Review

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