Hours

Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM
Sunday:
9:00 AM - 9:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM

Chamber Rating

Verified Member
4.2 - (464 reviews)
276
93
37
13
45
Read Our 464 Reviews

Chamber Rating

Verified Member
4.2 - (464 reviews)
276
93
37
13
45
  • Esmeralda Alcoverde


    Apr 1st, 2024

  • Stephanie Manzanarez


    Mar 23rd, 2024

  • S C

    Terrible customer service and shoe quality. I bought a pair of shoes from this store, but they were not a good fit so I decided to return them the same day, 3 hours after purchasing them. The rep at the counter said that they were too worn out and couldn't replace them. I informed the rep that they had only been worn once inside an apt with carpet to just be tried on to see if they fit. I also told her that they had just been recently bought and to check the receipt before making false claims. I also told her that if she had an issue with the quality of the shoe then maybe they shouldn't be selling them in the first place. The rep told me she was going to make an exception for me. As if they were making me a favor when in reality it was their duty to do so and I was entitled to a refund. The rep had a very poor attitude throughout the whole interaction, zero customer service, and didn't even bother to check the receipt properly. Suffice to say, I haven't been back since then. It's cheaper and more convenient to buy shoes online for the most part. If you want to deal with poor customer service, this is the place to go to.
    Mar 13th, 2024

  • C Dash Lo SkinnyLoJones

    Every visit to WSS is enhanced by Antwan's exceptional service. He not only understands my style preferences but also prepares a selection of shoes for me to try as soon as I arrive. Antwan keeps me informed about new releases, exclusive drops, and raffles, all while adhering to the store's protocols. He even reserves shoes for me upon request. This level of service makes it the best WSS in Arizona, hands down. If I could, I'd rate it 10 stars. Antwan deserves a raise for his dedication; his service is the sole reason I continue to shop at WSS stores.
    Feb 28th, 2024

  • Romeo Galaviz


    Jan 28th, 2024

Read Our 464 Reviews

About
WSS

Offering affordable shoes for the entire family for over 39 years, WSS carries over 3,000 styles from Jordan, Nike, adidas, Vans, Converse, Puma, and more. Shop for casual and athletic shoes for Men, Women, and Kids in our large, open stores that make it easy to find exactly what you're looking for.

Contact Info

  •   (623) 247-1959
  •   (623) 247-1959
  •   Website

Questions & Answers

Q What is the phone number for WSS?

A The phone number for WSS is: (623) 247-1959.


Q Where is WSS located?

A WSS is located at 2020 N 75th Ave., Phoenix, AZ 85035


Q What is the internet address for WSS?

A The website (URL) for WSS is: https://www.shopwss.com


Q What days are WSS open?

A WSS is open:
Friday: 9:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Sunday: 9:00 AM - 9:00 PM
Monday: 9:00 AM - 9:00 PM
Tuesday: 9:00 AM - 9:00 PM
Wednesday: 9:00 AM - 9:00 PM
Thursday: 9:00 AM - 9:00 PM


Q How is WSS rated?

A WSS has a 4.2 Star Rating from 464 reviewers.

Hours

Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM
Sunday:
9:00 AM - 9:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM

Ratings and Reviews
WSS

Overall Rating

Overall Rating
( 464 Reviews )
276
93
37
13
45
Write a Review

Esmeralda Alcoverde on Google

image

Business Response on Google Apr 1st, 2024
Hello Esmeralda, Thanks for the positive feedback! We hope to see you again soon at WSS.

Stephanie Manzanarez on Google

image


S C on Google

image Terrible customer service and shoe quality. I bought a pair of shoes from this store, but they were not a good fit so I decided to return them the same day, 3 hours after purchasing them. The rep at the counter said that they were too worn out and couldn't replace them. I informed the rep that they had only been worn once inside an apt with carpet to just be tried on to see if they fit. I also told her that they had just been recently bought and to check the receipt before making false claims. I also told her that if she had an issue with the quality of the shoe then maybe they shouldn't be selling them in the first place. The rep told me she was going to make an exception for me. As if they were making me a favor when in reality it was their duty to do so and I was entitled to a refund. The rep had a very poor attitude throughout the whole interaction, zero customer service, and didn't even bother to check the receipt properly. Suffice to say, I haven't been back since then. It's cheaper and more convenient to buy shoes online for the most part. If you want to deal with poor customer service, this is the place to go to.

Business Response on Google Feb 21st, 2024
Hi StaceyWe would like to apologize for your recent experience. We take pride in providing extreme customer service and missed the mark here. Please https://www.shopwss.com/ to share more details about your visit so we can improve for next time. Thank you and we hope to see you again soon!

C Dash Lo SkinnyLoJones on Google

image Every visit to WSS is enhanced by Antwan's exceptional service. He not only understands my style preferences but also prepares a selection of shoes for me to try as soon as I arrive. Antwan keeps me informed about new releases, exclusive drops, and raffles, all while adhering to the store's protocols. He even reserves shoes for me upon request. This level of service makes it the best WSS in Arizona, hands down. If I could, I'd rate it 10 stars. Antwan deserves a raise for his dedication; his service is the sole reason I continue to shop at WSS stores.

Business Response on Google Feb 17th, 2024
Hi,Thanks for the kind words! Our customer is our first priority at WSS and we’re glad to hear our team lived up to that promise. Thanks again and see you soon!

Romeo Galaviz on Google

image

Business Response on Google Mar 7th, 2024
Hi Romeo,Thank you for the stars! We would love to know more about your experience with us. We thank you for choosing WSS!

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Overall Rating

Overall Rating
( 464 Reviews )
276
93
37
13
45

Write a Review

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