Arizona Property Brokerage

I have been renting this beautiful home now for close to a year. Anytime I have any questions, need maintenance, or anything at all, Angela and Jasmine (property manager and asst to property manager) have been my point of contact and they are thee best Ive ever had thee honor to rent or even do business with. Im hoping to stay another year as its been so easy and stress free. Rent from Arizona Property Brokerage you will Not be disappointed !!! Also I must add the owner that AZ Property Brokerage works with in regards to this beautiful home have been completely amazing as well. Quick to approve anything that needs to be replaced and or fixed. Definitely highly recommend them both!!!!!!
Feb 28th, 2024

Dustin was a great realtor. He sent us different home options, asked us many questions on what we wanted and needed in our home. He took his time showing us different houses and made sure our requirements for our home were met. He was very professional and made sure my husband and I felt like we were heard. I would recommend him to my family and friends due to the amount of time and effort he put into finding us the best home us. He was very kind and knowledgeable. I appreciate all that he did for my husband and I. :)
Feb 28th, 2024

Angela is by far the most unprofessional woman Ive ever dealt with from any management company across America. She refuses to take any responsibility, Evan after submitting work orders for existing damage that is causing a damage to our goods as well as presenting a dangerous situation for snakes/scorpions to get into the house. I wonder if the owners of the property I live in (Who she refuses to put me in contact with) would have an interest in seeing the text messages she sent me prior to hearing from my attorney. Sadly Angela is going to let the owners get blind-sided with a legal issue that she could have take an action to solve the same day she got the work order however, she refused. And so now the matter will have to be handled legally. Whats incredibly sad is that the owners probably love me for the fact that Im always two months ahead on the rent and have taken great care of their property. How many tenants pay 2 months in advance? I guarantee not many. I did everything I was required to do per the contract and submission of a work order. However, Angela still refuses to do anything and has the audacity to say, I cant do anything about it, Im cancelling the work order, you would think a management property associate would have more common sense than to write something like that in a text message to me, but then again, Im sort of glad she doesnt. If the owners see this message and want to reach out to me directly/come see the issue for themselves, Id be willing to advise my attorney so we can deal directly with a competent owner. As a military and law enforcement veteran, Im dumbfounded as to how Angela was put in a position of authority and is allowed to handle serious matters with zero regard for the tenants. If it were a broken screen, I could see her not being able to do much, but the fact that we are dealing with a garage door that allows rain water as well as potential reptiles to get into the property with kids and pets living here, is beyond excusable. I actually pay the mgmt company via the rent every month to handle serious matters like this why exactly am I being forced to pay them if they refuse to do their job?? Are they also in breach of contract with the owners by not handling this issue?? Well soon find out.
Mar 27th, 2024

Dustin was Absolutely amazing, he took the time to review multiple homes with us did not become impatient and took his time to show us everything that we wanted and made sure we found the perfect and right home. I would request Dustin to anybody friends or family if you're looking for a great good agent one that will take the time to find you what you want. That way you don't get stuck buying something you don't like later on. that. I highly highly suggest Dustin this is the guy that will go up and beyond for you. I would recommend him to anybody I know if I ever need a future house to come. I will always call on Dustin to help me. Sell or buy my future homes wouldn't trust anybody els!!
Feb 18th, 2024

In response to Alicias reply: You have a fiduciary duty to the owners of the properties you manage as well as the tenants you serve. In our experience, you and APB failed at this. The cabinets were destroyed by rats and you penalized my family members for something you were supposed to take care of. (Original post) This is our experience, I am exercising my First Amendment Rights so dont try to penalize us financially regarding this review. The apartment my family members rented was managed by APB, and it was a disaster. Alicia was difficult and uncooperative. The apartment had RATS that destroyed the cabinets. There were 2 floods in the apartment because of old plumbing that took days and weeks to repair. It appears as though APB does not want to hire the proper services to fix things so my family members lived with rats chewing up cabinets and eating their food. The toilet downstairs did not get fixed for a few weeks. And when they moved out and throughly cleaned the apartment and paid to have the carpet cleaned, Alicia charged them hundreds of dollars for incidentals that were like that when they moved in! Terrible company, poor business practices.
Jan 27th, 2024