Smartbox Moving and Storage

Do Not Rent From This Company. I leased a box and paid in full for the 1 month I needed it. The box was picked up on within the one month period. That was March 14th. I continue to receive invoices for not one but two boxes and as many times as I email, call and show documents, the company refuses to resolve the issue. The most recent invoice was for over $700 for a box or in their system 2 boxes that I dont even have. They pretend theyre going to help but in the end I think this is a scam. Avoid!!!!
Jun 16th, 2022

Apr 15th, 2022

Had a box rented from him was in my driveway they picked it up today to pull it out and scratch my driveway left black marks all the way down my driveway. When I called them they said basically the company is not going to do anything about it that I should just go get a power washer and blast my own driveway. This company is horrible horrible horrible don't use them
Mar 3rd, 2022

Booking online was super easier!
Oct 10th, 2021

This is the worst moving company. From start to finish it has been nothing but a nightmare. My pod was 3 weeks late delivered. All locks were broken off when it arrived(see photos). If you need any information about your move you will not get it. You can not reach anyone via phone or email. You will stay on hold for 8 hours waiting to speak to someone and no one will answer your emails. I have filed a claim with BBB. I did receive an email from a Laura who blamed me for any delay in my move. They take no responsibility for anything that happens in their company and will blame you for everything that goes wrong. I also am trying to find the form to fill out to get a partial refund and it is not on their website but I only have 14 days to fill it out from delivery. So I’m sure I will not receive the delay refund stated in my contract. I absolutely can not believe a business is allowed to operate in this way. Stay far away from this company if you are smart. You were warned.
Jul 9th, 2021