EWheels Mobility Scooters and Bikes

Lexi goes above & beyond to assist you.
Nov 6th, 2023

Do not patronize this business, wil not warranty product saying battery warranty,only two months on a 1000 dollar scooter when its a defect, owners manual does not specify battery charging procedures that Sara girl is an idiot???
Oct 10th, 2023

Worst consumer experience ever. Bought a scooter thru Amazon that didn't run after assembly. Over the next five weeks, Ewheels insisted it was the batteries, kept requesting videos of the control panel, eventually sent out new batteries, still a no go; they then refused to send out a repair person or pick up the scooter for repair. Requested and received a refund from Amazon, and called a local scooter service company. Surprise, it wasn't the batteries, and Ewheels refused to sell them the control parts needed to repair it. End result, the scooter's in the scrap pile and I bought a scooter from the delightful service people. Buyer, beware!
Sep 23rd, 2023

Technician Lexi was a big help providing troubleshooting details and information. She was able to help identify the parts needing to be replaced and offered to send "how to" emails directly to me regarding their product. I would be happy to work with her again, if future repairs were needed. 70 percent of my business is repair and EWheels did a great job supporting their product.
Sep 7th, 2023

. They are so behind on everything. I have ordered parts from them and they've got to have everything shipped to them before they can ship it out and on top of that they take forever to ship anything. Whoever wins the place needs to hire on enough help so things can happen in a reasonable time or fire off everyone and start all over. I had to wait over three months for a part and almost a month for another.
Jul 31st, 2023