Smallcakes Ahwatukee

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4302 E Ray Rd STE 102
Phoenix, AZ 85044 - 480-706-2253
Hours
Chamber Rating
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don SHEKN
Apr 3rd, 2024 -
Dawn Chapman
Mar 14th, 2024 -
Samir Soni
Mar 7th, 2024 -
Ishika Surana
Mar 5th, 2024 -
Alex R
Mar 3rd, 2024
Contact Info
- 480-706-2253
Questions & Answers
Q What is the phone number for Smallcakes Ahwatukee?
A The phone number for Smallcakes Ahwatukee is: 480-706-2253.
Q Where is Smallcakes Ahwatukee located?
A Smallcakes Ahwatukee is located at 4302 E Ray Rd STE 102, Phoenix, AZ 85044
Q What is the internet address for Smallcakes Ahwatukee?
A The website (URL) for Smallcakes Ahwatukee is: http://www.smallcakesphx.com/
Q What days are Smallcakes Ahwatukee open?
A Smallcakes Ahwatukee is open:
Friday: 12:00 PM - 6:00 PM
Saturday: 11:00 AM - 4:00 PM
Sunday: 11:00 AM - 4:00 PM
Monday: Closed
Tuesday: 12:00 PM - 6:00 PM
Wednesday: 12:00 PM - 6:00 PM
Thursday: 12:00 PM - 6:00 PM
Q How is Smallcakes Ahwatukee rated?
A Smallcakes Ahwatukee has a 4.3 Star Rating from 264 reviewers.
Hours
Ratings and Reviews
Smallcakes Ahwatukee
Overall Rating
Overall Rating
( 264 Reviews )
don SHEKN on Google

Dawn Chapman on Google

Samir Soni on Google
Very bad business practice. More of legal CYA by putting signs in the store "no refunds". Seriously? You want me to by hundreds of dollar worth stuff just because I paid you some deposit?
One of the very bad local businesses experience.

Ishika Surana on Google
I reached out to the owner 3 times before he was able to get me in for a wedding cake tasting. The 1st and 2nd time, the owner said they would contact me later in the day to set up a time that would work but never did. The 3rd time, I called and pretty much said that if they dont want the business or dont have the bandwidth, they should let people know so that no one is getting their time wasted. The owner apologized and said thats not how they do business and confirmed by cake tasting appointment.
The cakes during the tasting were delicious. We loved it. We just had a couple of more tastings scheduled before we could make a final call.
Last night, I reached out via email to get a price estimate on the email thread with the cake size/design but never received a response (which is fine, it hadnt been long at all). So, I decided to call and the owner pretty much asked me to come in to get a pricing. So, I went in to speak with him and he asked do you have a budget? and I said that I was just looking for the best value for money and did not have a concrete budget. I told him I was between two bakeries (small cakes and another one) but the only difference was that the other one offered additional treats beyond the cake itself. He said, you should do with them then and I was taken aback because why would I come in to get a pricing (also buying a pack of 6 cupcakes at the same time) when I wanted to go with the other bakery and I certainly did not appreciate it. I asked for a firm price and he said to ask them when I was ready to book and I just wanted a baseline to go off of and he stated a dollar amount for a smaller cake than what his manager had stated for a larger cake during our tasting (at both the times, the cake design described to them was the same).
Overall, would I go in to get cupcakes from them in the future? Probably. Would I want to interact with the owner who is over prideful and disrespects his customers? Absolutely not. No one wants to feel like that.
I would rather pay more money to deal with a respectful person than pay less to deal with someone who is arrogant and has an attitude problem.
Edit: No, no, no! Never said your wedding cakes were out of budget, in fact Im choosing to spend more at the other bakery. Your attitude and horrible personality is out of my budget though! And yes, having horrible customer service is a valid reason to leave a negative review when I mentioned that your cakes are fabulous. Youre just not so fabulous as a person. Not reading my review in its entirety before responding probably proves that! :)

Alex R on Google
Overall Rating
Overall Rating
( 264 Reviews )Write a Review
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