Maryvale Specialty Famctr

Chamber Rating

1.7 - (3 reviews)
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Read Our 3 Reviews

Chamber Rating

1.7 - (3 reviews)
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  • Jacqueline Contreras

    Horrible policies being enforced. The office policy requires you to arrive 30 minutes early if you are a new patient and there is no flexibility to that. The office was completely empty and they refused to serve me because I arrived right at my appointment time after dealing with all the traffic surrounding the area. Complete ridiculous and I will make sure they don't charge my insurance company for this.
    Jan 27th, 2019

  • Bec -_-


    Oct 18th, 2018

  • Edgar Barrientos

    If I could I would rate this place a zero I would. Ive had a great experience with Abrazo, but this location is tarnishing their reputation. I was referred here by my primary doctor for a consultation I was told on the phone my appointment was at 2, came at 1:30pm to fill paperwork. Patients were being turned away left and right and some patients who came late would go ahead of me. By the time its 2:30pm I go upfront to inquire how long its going to be. Im informed my appointment was at 2:15pm and its going to be a few minutes late. I tell the lady upfront that I was informed at 2 and this was never brought up when I filled my paperwork an hour ago. The lady than calls the doctor over the phone and tells me its going to be a few min. I go back to my seat and a few minutes go by, the lady at the counter yells across the room its going to be another 15min wait. At this point I got very upset who in their right mind yells this out in a full waiting room. At least call the patient to the window and let them know and apologize. Instead of apologizing and being rude her solution is to reschedule, I said no Ive already wasted enough time I will wait till I see the doctor. The whole front counter was rude and disrespectful. Apologize to the patient and get better with your communication within your staff, stop gossiping with each other and talking about how a patient was smoking outside or about the weather, be professional. A simple apology goes a long way. Let your patient know if the doctor is running late or your behind with your load. Long story short I saw the doctor at 3pm. Unacceptable and disappointing behavior from people who work in medical field.
    Jul 15th, 2018

Read Our 3 Reviews

About
Maryvale Specialty Famctr

Maryvale Specialty Famctr is located at 4524 N Maryvale Pkwy in Phoenix, Arizona 85031. Maryvale Specialty Famctr can be contacted via phone at 623-848-4490 for pricing, hours and directions.

Contact Info

  •   623-848-4490

Questions & Answers

Q What is the phone number for Maryvale Specialty Famctr?

A The phone number for Maryvale Specialty Famctr is: 623-848-4490.


Q Where is Maryvale Specialty Famctr located?

A Maryvale Specialty Famctr is located at 4524 N Maryvale Pkwy, Phoenix, AZ 85031


Q How is Maryvale Specialty Famctr rated?

A Maryvale Specialty Famctr has a 1.7 Star Rating from 3 reviewers.

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Ratings and Reviews
Maryvale Specialty Famctr

Overall Rating

Overall Rating
( 3 Reviews )
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Jacqueline Contreras on Google

image Horrible policies being enforced. The office policy requires you to arrive 30 minutes early if you are a new patient and there is no flexibility to that. The office was completely empty and they refused to serve me because I arrived right at my appointment time after dealing with all the traffic surrounding the area. Complete ridiculous and I will make sure they don't charge my insurance company for this.


Bec -_- on Google

image


Edgar Barrientos on Google

image If I could I would rate this place a zero I would. Ive had a great experience with Abrazo, but this location is tarnishing their reputation. I was referred here by my primary doctor for a consultation I was told on the phone my appointment was at 2, came at 1:30pm to fill paperwork. Patients were being turned away left and right and some patients who came late would go ahead of me. By the time its 2:30pm I go upfront to inquire how long its going to be. Im informed my appointment was at 2:15pm and its going to be a few minutes late. I tell the lady upfront that I was informed at 2 and this was never brought up when I filled my paperwork an hour ago. The lady than calls the doctor over the phone and tells me its going to be a few min. I go back to my seat and a few minutes go by, the lady at the counter yells across the room its going to be another 15min wait. At this point I got very upset who in their right mind yells this out in a full waiting room. At least call the patient to the window and let them know and apologize. Instead of apologizing and being rude her solution is to reschedule, I said no Ive already wasted enough time I will wait till I see the doctor. The whole front counter was rude and disrespectful. Apologize to the patient and get better with your communication within your staff, stop gossiping with each other and talking about how a patient was smoking outside or about the weather, be professional. A simple apology goes a long way. Let your patient know if the doctor is running late or your behind with your load. Long story short I saw the doctor at 3pm. Unacceptable and disappointing behavior from people who work in medical field.


Overall Rating

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