GreenTree Inn & Suites Phoenix Sky Harbor

Apr 8th, 2024

Apr 1st, 2024

Most of our bedroom walls were stained, there was rust in the bathroom plus the toilet was not fixed to the floor anymore, the furniture was beat-up and the pillows smelled. I tried to take a shower when I checked in and there was no hot water because the boiler broke. They fixed that in about 2-3 hours but still The pool water looked gross and there were a few homeless people right outside the hotel, next to the circle k. Some were aggressive. Customer service was average at best.
Mar 26th, 2024

The only good thing about this hotel was the gentleman at the front desk. Our room was extremely dirty. There were towels on the floor of the bathroom when we arrived and the bathroom had a horrible smell to it. I couldnt tell you if the showered worked because the tub was disgusting. The white sheets had stains everywhere and there were black hairs all over every sheet. I would have switched rooms if I had any hope that the cleanliness of another room would be any better. Absolutely would not stay here again.
Mar 25th, 2024

Restrooms in the lobby we're absolutely disgusting, the hotel definitely needs some maintenance, blinds in room were dirty, ppl at the front desk were very nice. Area where hotel is is definitely a bit sketch, some of the hotel outer doors weren't secured.
Mar 25th, 2024