Serranos Surfaces - Kitchen Countertops Installation

Service: Countertops
Feb 15th, 2023

Services: Kitchen countertop installation, Countertops
Jan 27th, 2023

(Translated by Google) Very good work. The installation went without any problem and everything was excellent. Keith is reliable and always responds quickly, very good communication and attention. I recommend them without a doubt! (Original) Muy buen trabajo. La instalacin fue sin ningn problema y qued todo excelente. Keith es confiable y siempre responde rpido, muy buena comunicacin y atencin. Los recomiendo sin duda!
Sep 24th, 2022

I just want to say a big thank you to Keith and his team for such an incredible job on my kitchen counters. I was desperately searching for quotes online, but every person I was meeting was so high in pricing, and it became frustrating. Although I was a bit skeptical too with the people I was talking to on Facebook marketplace; I didn't lose hope. I went on offer up and typed in the search bar and got a few results. I came across Serrano Surfaces and decided to check it out on Google Maps to see if it was legit because I didn't just want anyone coming to my house. With the reviews I saw, it made me feel calm in my spirit because it shows that it is legit. I went ahead and texted the number and set up a date with Keith. He came over, and he was soo friendly and outspoken. Keith is there for his clients at any time, day, and hour. I was able to talk with Keith for a discount, and this man didn't even argue or negotiate. He went directly to giving me the discount. I got my cabinets installed in a month from when Keith came over, and I must say, I was ecstatic with the results. I am definitely looking forward too more future projects with Keith and his team. Y'all ROCK!!
Apr 2nd, 2023

Keith and Serranos are unprofessional and not dependable. He gave me a quote for quartz countertops installation that was higher than other fabricators but I decided to accept it based on positive reviews. He didn't like the idea I wanted to buy slabs from Arista Stones, saying "they are not responsible when their materials are defective". When I insisted because I liked the slab, he asked me to change my Sales Rep from the one I worked with to one he preferred. He said that my rep "just got fired". As I heard none of these were true. I talked to a new rep, I bought a new sink and a faucet and, took a day off at work and was ready for templating. A day before, Keith just texted me, he was not going to do the project, without providing a reason. Regardless of Serranos response to this review, I would not use them and recommend to stay away.
Feb 26th, 2023