Hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Chamber Rating

2.3 - (59 reviews)
18
0
2
2
37
Read Our 59 Reviews

Chamber Rating

2.3 - (59 reviews)
18
0
2
2
37
  • Maria Mendez

    Worst
    Feb 22nd, 2024

  • RICARDO TREJO

    The customer service terrible
    Dec 3rd, 2023

  • Steve Hansen

    Why doesn't the ATM machine accept cash deposits? This branch is a total flaming pile of trash. I suggest going elsewhere.
    Sep 1st, 2023

  • Leah Dugger

    I always have a productive and positive visit at this bank. Most of the time I am trying to solve a problem and they are always willing to help within there given powers.
    Jul 14th, 2023

  • Mike Simas

    Had the worst experience ever at this Branch. It was the combined efforts of Alexis Gonzales (CRC) and the boss Dyan Cannon, AVP or mostly known as the Branch HUB Manager - Stay Away What is the root cause of poor customer experience? The 5 main causes of poor customer service include hiring the wrong people, lack of training, employee burnout, misunderstanding customer expectations, and lack of employee engagement.
    Jun 4th, 2023

Read Our 59 Reviews

About
U.S. Bank Branch

U.S. Bank Branch is located at 1820 N 75th Ave in Phoenix, Arizona 85035. U.S. Bank Branch can be contacted via phone at 623-848-4600 for pricing, hours and directions.

Contact Info

  •   623-848-4600

Questions & Answers

Q What is the phone number for U.S. Bank Branch?

A The phone number for U.S. Bank Branch is: 623-848-4600.


Q Where is U.S. Bank Branch located?

A U.S. Bank Branch is located at 1820 N 75th Ave, Phoenix, AZ 85035


Q What is the internet address for U.S. Bank Branch?

A The website (URL) for U.S. Bank Branch is: https://www.usbank.com/locations/arizona/phoenix/1820-n-75th-ave-bank-atm?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing


Q How big is U.S. Bank Branch?

A U.S. Bank Branch employs approximately 20+ people.


Q What days are U.S. Bank Branch open?

A U.S. Bank Branch is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM


Q How is U.S. Bank Branch rated?

A U.S. Bank Branch has a 2.3 Star Rating from 59 reviewers.

Ratings and Reviews
U.S. Bank Branch

Overall Rating

Overall Rating
( 59 Reviews )
18
0
2
2
37
Write a Review

Maria Mendez on Google

image Worst

Business Response on Google Feb 26th, 2024
Hello Maria, we are concerned to hear you feel this way. We would like the chance to speak with you further about your visits and offer our help in any way we can. If you would like us to give you a call, please email us at [email protected] and include your phone number and reference #28279. We look forward to hearing from you. Kindly, ^Kim

RICARDO TREJO on Google

image The customer service terrible

Business Response on Google Dec 2nd, 2023
Thank you for taking the time to leave us a review, Ricardo. It is concerning to learn that this was your experience when visiting our branch. If you'd like to discuss this matter further, please email us at [email protected] and include your reference number: 22399. All the best. ^mr

Steve Hansen on Google

image Why doesn't the ATM machine accept cash deposits? This branch is a total flaming pile of trash. I suggest going elsewhere.

Business Response on Google Aug 13th, 2023
Hello, Steve. We never want a customer to feel this way. There are a few reasons why the ATM may not have been able to take your deposit, and we apologize for any inconvenience this may have caused. If you ever run into future trouble with a U.S. Bank ATM near you, please call 800.872.2657 or send us an email to [email protected] with details of the error and ATM location. We will be happy to ensure the matter is reported to the ATM group and the situation is addressed. If you are in need of an alternative ATM please visit usbank.com/locations for in network ATM's and our Partner ATM network at moneypass.com. We thank you for taking the time to bring this to our attention. ^Tevin

Leah Dugger on Google

image I always have a productive and positive visit at this bank. Most of the time I am trying to solve a problem and they are always willing to help within there given powers.

Business Response on Google Jul 16th, 2023
Thank you for taking the time to share your experience, Leah. We are happy to hear that your visits continue to meet your expectations for great service. We hope you have a great day. ^Tevin

Mike Simas on Google

image Had the worst experience ever at this Branch. It was the combined efforts of Alexis Gonzales (CRC) and the boss Dyan Cannon, AVP or mostly known as the Branch HUB Manager - Stay Away
What is the root cause of poor customer experience?
The 5 main causes of poor customer service include hiring the wrong people, lack of training, employee burnout, misunderstanding customer expectations, and lack of employee engagement.

Business Response on Google May 13th, 2023
Thank you for taking the time to share your experience with us, Mike. We never want a customer to feel this way after a visit. If you'd like to discuss this experience further, feel free to send an email to [email protected] with reference #12478 and a Social Media Ambassador will follow up with you. Take care! ^Tevin

Load More Reviews

Overall Rating

Overall Rating
( 59 Reviews )
18
0
2
2
37

Write a Review

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