U.S. Bank Branch

Hours

Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM

Chamber Rating

2.9 - (37 reviews)
16
1
1
1
18
Read Our 37 Reviews

Chamber Rating

2.9 - (37 reviews)
16
1
1
1
18
  • Katie McCormick

    I had a great experience at this branch. There was no wait time. I met with Mr. Rodriguez to inquire about a CD. He explained everything to me, was knowledgeable and pleasant. I decided to go back and open additional accounts because of the way I was treated.
    Feb 7th, 2024

  • sergei isakov

    AVOID THIS BRANCH FOR BANKING NEEDS.Waited 20 min with 2x available bank tellers and 3rd being free after 20 min just to hear how no one wants to help an existing customer because tired or not in the mood. Don't go to this location for your banking needs. Staff is tired or not in the mood to do their job. Don't come here for prompt and professional service.
    Nov 22nd, 2023

  • JoAnn Cantarella

    Love this branch all employees are always friendly and I never have to go somewhere else to get something done. They do it all. Enjoyed speaking with Angelina very much, made my visit very pleasant.
    Oct 30th, 2023

  • Joshua Tobin

    Mercedes spent 2 1/2 hours with me on a Saturday to make sure everything was done correctly. Thanks Mercedes!
    Sep 25th, 2023

  • Frank Aoi

    This is the second bad review in two weeks against USBank. I have been banking with the company for more than 15 years. Is Mercury in retrograde or something? Both occasions, it was regarding foreign currency. I think their personnel are not experienced enough...don't know. Today, I went to this branch to pick up foreign currency I paid for, and two personnel adamantly informed me the money was not here. When a personnel from USBank called and said to me "your money is here to be picked up", these two personnel saying "it is not here" is not good enough. I said what happened to MY money? They told me come back in a few days till they figured it out. I said it was waste of time, besides, I had an assurance from your personnel that the money was here. They stopped talking to me, so I sat in front of one of them at teller's dest, and started to call upper management personnel (a vice president and a customer relationship). After 5 min or so, finally, one of them said the pick up location was a different branch office. 1: If anyone in the past told me that a buying location and a pick location would be different, I would not be writing this review. 2: If I did not sit and stay long enough, this issue was not resolved because they dismissed me after I complained. I am again disappointed in their personnel and the lack of customer skills. The bank has many good personnel such as Mr. Basilio Gomez and Mr. Ronaldo Lovato: both are smart, gentle, kind, capable, and have always helped me out in the past. But, I needed to leave a one-star review for this branch today. Too bad, for I do not review hardly ever.
    Jan 19th, 2023

Read Our 37 Reviews

About
U.S. Bank Branch

U.S. Bank Branch is located at 2222 E Camelback Rd #100 in Phoenix, Arizona 85016. U.S. Bank Branch can be contacted via phone at 602-222-4600 for pricing, hours and directions.

Contact Info

  •   602-222-4600

Questions & Answers

Q What is the phone number for U.S. Bank Branch?

A The phone number for U.S. Bank Branch is: 602-222-4600.


Q Where is U.S. Bank Branch located?

A U.S. Bank Branch is located at 2222 E Camelback Rd #100, Phoenix, AZ 85016


Q What is the internet address for U.S. Bank Branch?

A The website (URL) for U.S. Bank Branch is: https://www.usbank.com/locations/arizona/phoenix/2222-e-camelback-rd-bank-atm?utm_source=google&utm_medium=organic&utm_campaign=gbp_listing


Q What days are U.S. Bank Branch open?

A U.S. Bank Branch is open:
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM


Q How is U.S. Bank Branch rated?

A U.S. Bank Branch has a 2.9 Star Rating from 37 reviewers.

Ratings and Reviews
U.S. Bank Branch

Overall Rating

Overall Rating
( 37 Reviews )
16
1
1
1
18
Write a Review

Katie McCormick on Google

image I had a great experience at this branch. There was no wait time. I met with Mr. Rodriguez to inquire about a CD. He explained everything to me, was knowledgeable and pleasant. I decided to go back and open additional accounts because of the way I was treated.

Business Response on Google Jan 11th, 2024
Wow….5-stars! It sounds like you had a terrific experience, Katie. Thank you for sharing your interaction with us and choosing to expand your relationship. We will be sure to pass on your compliment to branch management. I hope you have an amazing day! ^Larisa

sergei isakov on Google

image AVOID THIS BRANCH FOR BANKING NEEDS.Waited 20 min with 2x available bank tellers and 3rd being free after 20 min just to hear how no one wants to help an existing customer because tired or not in the mood. Don't go to this location for your banking needs. Staff is tired or not in the mood to do their job. Don't come here for prompt and professional service.


JoAnn Cantarella on Google

image Love this branch all employees are always friendly and I never have to go somewhere else to get something done. They do it all.
Enjoyed speaking with Angelina very much, made my visit very pleasant.

Business Response on Google Oct 28th, 2023
Thank you for your kind words, JoAnn. I hope all your future visits meet the same level of service. Have a great day! Kind regards, ^Kim

Joshua Tobin on Google

image Mercedes spent 2 1/2 hours with me on a Saturday to make sure everything was done correctly. Thanks Mercedes!

Business Response on Google Oct 8th, 2023
Thank you for taking the time to leave us a review, Joshua. We appreciate the kind words you shared about Mercedes. All the best. ^mr

Frank Aoi on Google

image This is the second bad review in two weeks against USBank. I have been banking with the company for more than 15 years. Is Mercury in retrograde or something? Both occasions, it was regarding foreign currency. I think their personnel are not experienced enough...don't know. Today, I went to this branch to pick up foreign currency I paid for, and two personnel adamantly informed me the money was not here. When a personnel from USBank called and said to me "your money is here to be picked up", these two personnel saying "it is not here" is not good enough. I said what happened to MY money? They told me come back in a few days till they figured it out. I said it was waste of time, besides, I had an assurance from your personnel that the money was here. They stopped talking to me, so I sat in front of one of them at teller's dest, and started to call upper management personnel (a vice president and a customer relationship). After 5 min or so, finally, one of them said the pick up location was a different branch office. 1: If anyone in the past told me that a buying location and a pick location would be different, I would not be writing this review. 2: If I did not sit and stay long enough, this issue was not resolved because they dismissed me after I complained. I am again disappointed in their personnel and the lack of customer skills. The bank has many good personnel such as Mr. Basilio Gomez and Mr. Ronaldo Lovato: both are smart, gentle, kind, capable, and have always helped me out in the past. But, I needed to leave a one-star review for this branch today. Too bad, for I do not review hardly ever.

Business Response on Google Aug 9th, 2022
Thank you for taking the time to leave us a review, Frank. It is concerning to learn that this was your experience when visiting our branch. If you'd like to discuss this matter further, please email us at [email protected] and include your reference number: 0995. All the best. ^Michael

Load More Reviews

Overall Rating

Overall Rating
( 37 Reviews )
16
1
1
1
18

Write a Review

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