Chase Bank

I had a great experience at the Chase Bank on 40th St and Chandler in Phoenix Arizona. Ben Perkins was not only very welcoming and reassuring, he was equally tenacious in resolving my banking dilemma. My mother had a non profit account that she opened in 1994. This past October she passed away and I went in to inquire about closing out the account and having the funds transferred to my parent's checking account. We, unfortunately discovered that the account had been redefined to meet with current regulation some years back. Mr. Perkins patiently made all the necessary calls and inquiries to be certain we were following proper procedures to close down the account. It took just under three hours but I did not mind. I was grateful to have the issue resolved and that I had met with an employee who didn't balk at the challenge!
Jan 25th, 2024

I had an issue with my account and I was able to schedule a meeting on my app with no issues. I walked in and was greeted, notified the time it will be for me help and was called by name. I had my appt with Stevany W. and she did amazing! She understood my situation and went above and beyond to help me. I honestly would recommend this branch just because of her. Being able to walk out knowing that my account was taken care of correctly felt great.
Dec 6th, 2023

Excelente
Oct 28th, 2023

When, for some reason, I am forced to enter a Chase Bank, I am dumbfounded at what I see. Clones servicing clones. National Bank of Arizona treats me like a person.
Aug 11th, 2023

No issues with ATM, Bank itself wasnt super crowded and has plenty of parking
Jul 21st, 2023