American Glass

American Glass
Yext Power Listing.

Hours

Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM

Chamber Rating

Verified Member
4.3 - (39 reviews)
27
6
0
1
5
Read Our 39 Reviews

Chamber Rating

Verified Member
4.3 - (39 reviews)
27
6
0
1
5
  • Mixael Amaya

    Poor quality of workmanship for installing glass with glazing putty in wood windows. They had the windows for two weeks, I had to pay another person to fix the poor quality of their work. Update 1/12/24 - The company should be ashamed of even responding to my original review... I was called telling me the windows were ready for pick up. I went and requested to speak to a manager about the poor quality of the work which your own production team lead said the quality was in fact poor and that he would personally work on fixing them. After taking back the glass for a second time I called back to ask for an update and I was told it would take until next week due to being busy and not having properly trained personnel to do the work. I couldn't wait another week which is the reason I decided to take them back and pay someone else to do the job they failed to do. I was told that the glass couldn't be cleaned because of the oily residue of the putty but the person I hired cleaned them up without a problem. I am very annoyed that an established company like this one would try to blame the customer for their shortfalls in the quality of their work.
    Jan 21st, 2024

  • Brian

    Very helpful! Very fast
    Jan 9th, 2024

  • Sgt Fred

    Had a slider window glass replaced. It took over a week to get it replaced. Very pricey. Could have bought a whole new window and installed it for a few dollars more. Though it would have taken 6 to 8 weeks to have the new one made. It matched the color exactly. Will say thanks and will use them again.
    Jun 15th, 2023

  • Jim Walker

    These guys did an awesome job for me and they did it very quickly. Their fees seem reasonable. I appreciate their work
    Jun 14th, 2023

  • Robert McElhinney

    Great people to talk to
    Jan 25th, 2023

Read Our 39 Reviews

About
American Glass

American Glass Provides Windshield Replacement, Auto Glass Repair, Auto Glass Shop, Windshield Repair to the Phoenix, AZ Area.

Contact Info

Services

  • Windshield Repair
  • Auto Glass Repair
  • Windshield Replacement

Languages

  • English

Questions & Answers

Q What is the phone number for American Glass?

A The phone number for American Glass is: (602) 973-6338.


Q Where is American Glass located?

A American Glass is located at 3419 W Bethany Home Rd, Phoenix, Arizona 85017


Q What is the internet address for American Glass?

A The website (URL) for American Glass is: https://www.americanglassaz.com/


Q What days are American Glass open?

A American Glass is open:
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM


Q How is American Glass rated?

A American Glass has a 4.3 Star Rating from 39 reviewers.

Hours

Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM

Ratings and Reviews
American Glass

Overall Rating

Overall Rating
( 39 Reviews )
27
6
0
1
5
Write a Review

Mixael Amaya on Google

image Poor quality of workmanship for installing glass with glazing putty in wood windows. They had the windows for two weeks, I had to pay another person to fix the poor quality of their work.
Update 1/12/24 - The company should be ashamed of even responding to my original review... I was called telling me the windows were ready for pick up. I went and requested to speak to a manager about the poor quality of the work which your own production team lead said the quality was in fact poor and that he would personally work on fixing them. After taking back the glass for a second time I called back to ask for an update and I was told it would take until next week due to being busy and not having properly trained personnel to do the work. I couldn't wait another week which is the reason I decided to take them back and pay someone else to do the job they failed to do. I was told that the glass couldn't be cleaned because of the oily residue of the putty but the person I hired cleaned them up without a problem. I am very annoyed that an established company like this one would try to blame the customer for their shortfalls in the quality of their work.

Business Response on Google Feb 4th, 2024
We are so sorry that you are disappointed with your window repair. However, we communicated prior to pick up that the windows were not ready and that the putty needed to dry and the windows cleaned up. Despite this warning, the windows were picked up anyway and stacked on top of each other most likely causing marks in the putty.

Brian on Google

image Very helpful! Very fast

Business Response on Google Jan 9th, 2024
Thank you for your kind review. Glad we could help.

Sgt Fred on Google

image Had a slider window glass replaced. It took over a week to get it replaced. Very pricey. Could have bought a whole new window and installed it for a few dollars more. Though it would have taken 6 to 8 weeks to have the new one made. It matched the color exactly. Will say thanks and will use them again.

Business Response on Google Jun 12th, 2023
Thank you for your review. We appreciate the business.

Jim Walker on Google

image These guys did an awesome job for me and they did it very quickly. Their fees seem reasonable. I appreciate their work

Business Response on Google Jun 22nd, 2023
Thanks Jim. We are so glad you were happy with our service. Have a great holiday.

Robert McElhinney on Google

image Great people to talk to

Business Response on Google May 30th, 2022
Robert,Thank you for taking the time to post a review. Let us know if we can be of further assistance.

Load More Reviews

Overall Rating

Overall Rating
( 39 Reviews )
27
6
0
1
5

Write a Review

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