Rent-A-Center

Good
Mar 18th, 2024

Very nice
Feb 15th, 2024

Miss a payment for 1, they was at my door knocking so hard like I skipped town or something
Jan 29th, 2024

Great!!
Dec 13th, 2023

RUN! The customer service is terrible, from start to finish theres been issues. At the start of lease the employee that helped me was her last day. So my order was never communicated. Two days later they reach out if Im ready for delivery that they just saw my order. Ive always paid early never missed a payment. I called to have my sectional picked up because i was moving and didnt have the room anymore the lady got very aggressive, her tone changed all unnecessary. She said she would pick up that same day, I told her will you be refunding me the days that are left she said no they dont do refunds I told her well then pick it up when its due. She said no it was either that same day Wednesday or the next day Thursday. Because they were going to be closed for New Years I told her neither work. She said if you return them on Tuesday I will have late fees I told her ok. Before hanging up on me she said we will be there Tuesday with your balance. No time was set up. They showed up unannounced at 5:30. I returned everything not just the sectional. The following day I get a call from a gentleman and I said hello he says uhhhhh and hangs up. I will not be doing business here and I recommend you dont either. I call back and the lady states I was communicating to my coworker you returned your items. So he hangs up instead of communicating!? Great!
Dec 30th, 2023