First Convenience Bank

Team is very helpful and nice. Ask for Lucy
Feb 20th, 2024

I honestly forgot I had and account here. It was probably closed out but I dont care. This Bank is so horrid. They purposely change numbers in your account to take money from you. I know Ive had this happen to me multiple occasions. Youd get a NSF Fee even if you knew you had they money they would change the numbers for things to reflect your account way latter which results in the NFS Fee. No matter who you talk to they dont care. Save your time and money and go anywhere else
Sep 25th, 2023

One of the worst banks, I've always had problems with this bank. When I went to close my account, and 3 people spend 5 mins trying to convince me to keep the account, after saying no multiple times, they wouldn't stop asking why I wanted to close the account. I asked the lady if I can get my money in a check, the lady was so rude and asked "why I would want a check", I said because that's what I want. She said so rudely "it's a 5 dollar fee for a check, do you even have 5 dollars". The lady who helped me was so rude and had a really bad attitude, the manger/ supervisor watched the entire time, staring at me like I did something wrong. Don't waste your time with this place.
Dec 1st, 2022

After way to many times of being lied to my face of checks being ready in 2 days but really in 5 and People not knowing why other people say certain things. Horrible experience
Oct 10th, 2022

I am a native New Yorker and have experienced nothing but poor customer service with this bank; and red flag after red flag. Do Yourself a favor and bank anywhere but here
Dec 23rd, 2021