Chase Bank

While I like the inside ATM concept for getting other than 20 dollar bills, that's really the only value of this branch for me. I wish outside ATMs could just offer other types of bills so I never have to go inside. The other service we often need is a notary public and every time we have come in except 1, there is not a notary there. They always kindly offer to make us an appointment for the following week. That's nice, but I don't normally need a notary that far ahead of time where I could make an appointment. I end up going to City Hall on weekdays and paying UPS on weekends for something that is "offered" to account holders at Chase for no cost just for being customers of the bank.
Mar 20th, 2024

Entered to open an account at 1pm on a weekday with not many people around. Was told it's a 2 hour wait. Suggest calling and making an appt as they aren't available for walk-ins.
Jan 7th, 2024

I needed some information to get a Roth IRA set up and other branches were struggling to get what I needed. Robert and his team were able to get me everything I needed. His knowledge and customer service made the experience go smoothly.
Jan 2nd, 2024

The Branch Manager James followed up multiple times & took the issue to closure. The branch associate was very helpful as well. I am glad & happy to see chase taking care of customer so nicely.
Feb 22nd, 2023

Feb 21st, 2023