4 Crucial Things You Need to Know About Migrating to VoIP Phone Systems

VoIP has the potential to transform your business, but before you migrate your business over there are a number of things you need to know about the transition.

BY: RICHARD BERTCH ON FRIDAY, JANUARY 31, 2020
4 Crucial Things You Need to Know About Migrating to VoIP Phone Systems

Businesses are changing the way they communicate, migrating over to VoIP-powered communication systems. VoIP has the potential to transform your business, but before you migrate your business over there are a number of things you need to know about the transition.

Cost of VoIP

One of the first barriers to making changes to your business is cost. For example, a new point-of-sale system may solve a lot of problems and increase efficiency, but if the upfront cost is too much it might not be the most practical solution.

The cost of switching to a VoIP provider is typically more affordable than switching to a fellow legacy telephony provider. This is because VoIP doesn’t require much infrastructure and setup is easy, making switching both affordable and convenient.

Unlike traditional landlines, VoIP systems are more affordable in the long term. Services like Ooma’s business VoIP systems lack installation fees and don’t need as much maintenance from IT professionals.

Infrastructure and Setup

VoIP providers don’t rely on infrastructure as much as landline phone systems. You won’t need to spend time and money placing phone lines around your business, all you’ll need is an internet connection.

If you’ve got wired internet, that means you won’t need to add more complicated wiring around your offices. If you’ve got wireless internet, you can save on the wires completely.

While you may need to purchase compatible hardware, VoIP services offer plug-and-play support that makes setup simple. You or your IT professional can just plug your devices in and get to work. This reduces setup time and gets your employees productive quicker.

VoIP phone systems can easily scale up as your business grows, which means you won’t have to spend money installing new wires and getting new hardware to give your employees the communication tools they need to succeed.

Training and Flexibility

The biggest advantage to VoIP systems is the flexibility they offer. VoIP systems allow your communication system to go where your employees are. Not only can it power your communication in your offices, it can provide your remote workers with the exact same tools.

This means that your salesman can move from the office to the road, taking and transferring calls easily. You can also get VoIP features like Virtual Receptionist, which can automate where your callers need to go.

VoIP-based communication platforms can also be expanded with features like a call center, giving you an all-in-one communication solution that would be much more difficult and expensive to create with a traditional landline-based phone system.

Training your staff to use a VoIP system is also easy, as they can be customized for the needs of your business. That means you can get rid of complicated features that you and your employees may not need and simplify your communication options.

Why You’re Migrating

Before you migrate your phone system to VoIP, you need to consider why you’re migrating. Evaluate your business’ specific needs and objectives to understand how VoIP can help your business succeed.

If you’re a small business looking to cut cost and improve productivity with flexibility, a VoIP-powered system could be helpful. However, if you’re a bigger business that has heavily invested in hardware then you might want to spend more time considering the switch.

Switching over to VoIP can especially be easy for small business owners who can’t afford the expensive service fees, installation fees and hardware costs. Additionally, you need to look at what your employees do with their phone systems and how VoIP can help you. For example, if you have a lot of salespeople or consultants who go in and out of their office, the flexibility of VoIP can be attractive to your business.

About the Author

Richard Bertch

Richard is a contributing finance author at ChamberofCommerce.com and freelance writer about all things business, finance and productivity. With over 10 years of copywriting experience, Richard has worked with brands ranging from Quickbooks to Oracle creating insightful whitepapers, conversion focused product pages and thought leadership blog posts. Richard can be reached at richardbertch@gmail.com.

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