5 Customer Service Metrics Every Business Should Be Tracking

5 Customer Service Metrics Every Business Should Be Tracking

Friday April, 24 in Business by Sreeram Sreenivasan

Happy customers are the backbone of every business. Tracking relevant metrics can give you an honest & clear understanding of their overall satisfaction. Here are 5 Customer Service Metrics you must monitor regularly.

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"I Am Groot." What's Your Email Marketing Really Saying?

"I Am Groot." What’s Your Email Marketing Really Saying?

Friday April, 17 in Business by Lucinda Watrous

“I am Groot.” Those are the only three words Groot says through most of the Marvel Guardians of the Galaxy film. Rocket’s the only character who “gets” Groot. While it certainly makes for an element of humor in the film, it’s

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Is Your Small Business Properly Insured?

Is Your Small Business Properly Insured?

Tuesday April, 14 in Business by Ronald Hettler

Often business owners feel a fire, earthquake or another natural disaster are worth the risk. Yet theft, cyber security breaches and lawsuits are more common and require proper business insurance.

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What These 5 Greek Philosophers Can Teach Us About Business

What These 5 Greek Philosophers Can Teach Us About Business

Friday April, 10 in Business by Sherry Gray

True wisdom is eternal. Even though the great Greek philosophers lived in much different times, some things never change. It’s not difficult to apply ancient wisdom to modern business.

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How Many Pages Are On Your Website?

How Many Pages Are On Your WebSite?

Tuesday April, 07 in Business by Mike Moran

Now, those of you running small Web sites may be snickering at this point—you know how many pages you have, for Pete's sake.

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