ZenPatio

Scott Loos _{on Google}

Feb 12th, 2022

Avoid this company! This is the first online review that I have ever placed in my 50 years of existence, but felt others should be aware about my experience. I ordered a patio table and chairs from ZenPatio in April and their website claimed the items were in stock. More than one month later, I still have not received any updates about when the items will be shipped. I have sent multiple emails and have called multiple times. They do not answer their phone! They do not reply to emails or voice mail messages! I have not been able to reach them to receive an update on the status of my order or to cancel my order. They have forced me to cancel my credit card.

Daniel D. _{on Yelp}

Dec 2nd, 2021

Terrible service.  They will not return my calls.  I need a small replacement part on a year old table that rusted out and they will not return ANY of my calls or emails...

cherie foutz _{on Google}

Nov 7th, 2021

Still did not receive a return call regarding my damaged table. It's been months! Do not buy from this company!!!Our table was damaged during shipping. I contacted my Salesperson in Mid December but never heard back. I just emailed the company today to try to get a response. Update: Received a response and I'm being told I will get a new table in 4 weeks. Update: 8 weeks later and no table replacement, no return email, no return text, voice mail is full.

Dana Vesely _{on Google}

Nov 4th, 2021

Buyer beware!! I too should have read the current reviews! We placed a deposit for a patio set at the Az Home and garden show. Terrible Terrible customer service. Promised delivery dates but always no shows. Won't return calls. Finally bought another set locally with reputable company with fantastic customer service !

Aurora Garcia _{on Google}

Oct 29th, 2021

Ordered my table in april , after months of calling and, emailing . People getting back to me after 12 phone calls and angry emails just to tell me it will be here in 3 weeks another 2 months goes by and they say they have to cancel my order . It is not june 23 and from april to june i have only gotten two calls from them . The customer service is awful , they do not know how to conduct a business. Now i have to wait another 3/4 weeks for another company to send my patio table by then we will be in august and i only have a month to use my patio table . Ridiculous. Thanks for nothing zen patio