Fenway Health

Jessie McCay _{on Google}

Mar 17th, 2024

I have been a patient at Fenway health for over 11 years. Hormones replacement therapy primary care and pain management. Since then I have been switched to 4 doctors.. I was diagnosed with degenerative arthritis in my spine. Constant slipped discs(3) numerous MRI and X-rays. Chiropractor. Physical therapy. I was prescribed pain medication over a year ago and on it on a daily basis to help with the chronic pain. Never go a day without pain. Explained to my doctor on a scar of 1-10 Im always a constant 8. My doctor doctor pillay left 3 weeks ago. My prescription was supposed to be filled on the 30th. She left the 28th. So I told the hospital Im putting it in early because one Im out and two shes leaving and I wanna make sure I get my medication. Was told Id be fine. Well on the 30th my medication was removed. Told my new doctor I needed the medication because I cant sleep Im in pain Im nauseous from the pain daily. Was told by his nurse I need testing done and approvals now so I was CUT OFF COLD TURKEY. Have been going through withdrawals never contacted once. I am leaving this hospital due to the constant neglect. Misdiagnosis and sheer unprofessionalism my quality of life has diminished with the pinched nerves. Severe pain in my back ..depression. Numbness in my right arm daily. I cant sleep at night. Cant have sex. The back pain causes messed up urinary issues. And yet no help I have completely lost hope due to the negligence of this firm

_{on Google}

Feb 28th, 2024

Had 3 of my PCPs quit in the span of about 18 months, prescriptions taking forever to process, it seems to have really fallen down in the last few years.

Kim _{on Google}

Mar 9th, 2024

I am sharing this review only with regards to Dr Mitra. I saw her a few times while she was working on Boylston Street at Fenway. Then she transferred to BETH ISRAEL DEACONESS. MY FINAL VISIT WITH HER WAS AUGUST OF 2023. SHE CONTINUOUSLY TOLD ME THAT SHE HAD ME ON A CERTAIN MEDICINE AND IT DIDN'T WORK OUT AND SHE TOOK ME OFF 2 WEEKS LATER. I was confused because I have heard of this medicine but I know for a fact I was never ever on it
I TOLD HER I WAS NEVER ON THAT MEDICINE AND SHE KEPT GASLIGHTING ME TELLING ME YES I WAS. SEVERAL TIMES DURING THE APPOINTMENT
I TOLD HER THAT SHE MUST BE CONFUSING ME WITH SOMEONE ELSE BECAUSE I WAS NEVER ON THE MEDICATION LISINOPRIL EVER.. she replied yes you were.
SHE ONLY TRIED TO CALL ME BACK in September 2023 NOT TO APOLOGIZE BUT ONLY BECAUSE I TOLD MY PRIMARY CARE AT FENWAY ABOUT THE INTERACTION with her. I WILL NEVER EVER SEE HER AGAIN
BY THE WAY I hung up on her when she did call me in september.
SHE CALLS OUT SICK A LOT.
If I could have given her zero Stars I would have she's a disgrace and a gas lighter and she has no idea what patients are on what medicine. ALSO IN THE WAITING AREA BEFORE I WENT INTO THE OFFICE WITH HER SHE ASKED ME IF I HAD HAD A PROCEDURE DONE. WITH OTHER PEOPLE AROUND.