ADT Security Services
-
213 Amphitheater Rd
Pelham, AL 35124 - 800-743-2309
Hours
Chamber Rating
Contact Info
- 800-743-2309
Questions & Answers
Q What is the phone number for ADT Security Services?
A The phone number for ADT Security Services is: 800-743-2309.
Q Where is ADT Security Services located?
A ADT Security Services is located at 213 Amphitheater Rd, Pelham, AL 35124
Q What days are ADT Security Services open?
A ADT Security Services is open:
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
Sunday: 7:00 AM - 6:00 PM
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Q How is ADT Security Services rated?
A ADT Security Services has a 2.7 Star Rating from 12 reviewers.
Hours
Ratings and Reviews
ADT Security Services
Overall Rating
Overall Rating
( 12 Reviews )Kathryn Harrington on Google
ATT is a terrible security system. They take your monthly fees and then when you need them they dont want to come out and assist you. Our battery was chirping relentlessly. The override would not work. I explained to them that my husband who is an engineer cannot even get the other ride to work. It just kept going off nonstop. It was on the weekend. They had placed the smoke alarm 15 feet off the floor. We are older and cannot get safely up on ladders. . They expected us to listen to this chirping battery 24 hours a day for five days or else charge us over $150 to come out here and change the batteries because it was the weekend. They do nothing for us every month except take our monthly payment . Yet when we need them they failed us. I am getting rid of my ADT service as it is it good for nothing.
Rebecca Vaughn on Google
Customer service over the 800 number is a joke. Also, next to impossible to get a tech back out to fix a problem he caused. They wanted to schedule for the following week. I need an alarm system I can set not wait another week because the system was not properly tested out before he left! Had to click on a star to be able to post but I wouldn't have given them even one
Philip Neal on Google
We have an ADT system that was installed in our home before we moved in. We needed some updates. The customer service has been so bad we have now decided to spend more money taking this system out and replacing with a new one to avoid future issues.
Rad Zuka on Google
STAY AWAY,
They have no clue what's going on, I've been on hold for an hour and a half and this is the second time I've called. The first time they hung up on me after patching through 5 different people. They are going to garnish my wages even though I'm currently a customer and have my account set up through auto pay. They're scam artist, the people they have install the system in your house do not even work for them, and they can't tell you anything about those companies. Those companies literally told me that they don't have my address on file but they're going to garnish my wages.
angie jones on Google
Had a great experience with Steven and Travis!! They were so patient and professional and helped me not only solve my problem at the moment but took the time to install numerous batteries in contacts so I wouldn't hear the beeping at 2am in the future!! Thank you so much! Really happy to be an ADT customer.
Overall Rating
Overall Rating
( 12 Reviews )Write a Review
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