Citi

( 33 Reviews )

9401 Wilshire Blvd
Beverly Hills, California 90212
(424) 354-3403
Website

Learn More & Explore Offerings

Listing Incorrect?

Hours

Tuesday:

10:00 AM - 5:00 PM

Wednesday:

10:00 AM - 5:00 PM

Thursday:

10:00 AM - 5:00 PM

Friday:

10:00 AM - 5:00 PM

Saturday:

Closed

Sunday:

Closed

Monday:

10:00 AM - 5:00 PM

CALL DIRECTIONS WEBSITE REVIEWS

Chamber Rating

Verified Member

1.9 - (33 reviews)

About
^Citi

Citi is a financial services company, which offers a range of financial products and services, including Citiâ€™s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cardsâ€™ credit card offers, and Citi Personal Wealth Managementâ€™s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Contact Info

(424) 354-3403
Website

Questions & Answers

Q What is the phone number for Citi?

A The phone number for Citi is: (424) 354-3403.

Q Where is Citi located?

A Citi is located at 9401 Wilshire Blvd, Beverly Hills, California 90212

Q What is the internet address for Citi?

A The website (URL) for Citi is: https://www.citi.com/?utm_source=extnet&utm_medium=yext&y_source=1_Mjg5MTcwMjItNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D

Q What days are Citi open?

A Citi is open:
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 10:00 AM - 5:00 PM

Q How is Citi rated?

A Citi has a 1.9 Star Rating from 33 reviewers.

Hours

Tuesday:

10:00 AM - 5:00 PM

Wednesday:

10:00 AM - 5:00 PM

Thursday:

10:00 AM - 5:00 PM

Friday:

10:00 AM - 5:00 PM

Saturday:

Closed

Sunday:

Closed

Monday:

10:00 AM - 5:00 PM

Ratings and Reviews
^Citi

Overall Rating

( 33 Reviews )

Write a Review

mblvck iii _{on Google}

Feb 28th, 2024

I found the staff organization and professionalism to be lacking, leading to a disappointing experience. Improvements in these areas could significantly enhance future interactions.

Business Response_{on Google} ^{Feb 14th, 2024}

Hi mblvck iii. We regret to hear your recent branch experience did not quite meet your expectations. Thank you for sharing. We'd be glad to learn more to turn things around. Please email us ([email protected]) or send us a direct message via X (@AskCiti) with details. We may only be able to reply once to a review, but we can assist in other channels. ^Deanna

Leila M _{on Google}

Dec 4th, 2023

This bank is one of the worst banks, they stole my friend's money and I closed my account with them as a result of this to get rid of them, as it might happen to me too, I was following up by phone to help my friend as she was under a lot of stress and critical financial issue because they hold all her money, they neither give her any answers, nor any letters and explanation As a result, my friend was sent to the emergency room several times, she was so stressed out and had no idea what was going on, I was witnessing, how irresponsible they are, people please be aware they find some excuses and steal all your money, please avoid this bank, this branch is nightmare, they give you hard time, the staffs are changing like water, they are rude, now I know when there is chaoiatc in the higher mangers of Citi bank, the staff is very normal to be like this .please be aware of this, then you will ending up filling the lawsuits otherwise, they are so careless and play with you like peace of cake and do not care if they send you to critical financial issue and send you to hospitalization! ! Such a shame indeed! Please avoid all Citi banks, they steal your money! Seriously do this favor to yourself!

Business Response_{on Google} ^{Dec 4th, 2023}

Hello Leila. I regret to hear about your experience, and we'd be glad to forward your feedback to the branch for review. Please email [email protected] and mention this Google My Business review if additional assistance is needed. Thank you! ^Ana

Sepideh Maz _{on Google}

Nov 12th, 2023

Worse Citi bank ever ,The banker in this branch misleded me and told me they would send me a check, then the bank Stole all my money and nobody knew anything. What I experienced stealing your money and then playing with you like a ball they shot me to the number, and the number shot me to the branch This happened several times with no result, they officially stole my money with a nice smile and provided me with zero information!
Very Horrible experience,! Extremely poor customer service either by phone. This experience is beyond horrible! Please avoid the city bank at all and this branch is like a nightmare, they will steal your money officially! I should hire an attorney to figure out what is going on! They are theft,

Business Response_{on Google} ^{Nov 30th, 2023}

Hello Sepideh. We’d like to help resolve any issues you may have experienced. We can only respond once to each review so please email us at [email protected] or direct message us on X @AskCiti with more details and make sure to reference Google My Business Review. ^Maria

HH Phil _{on Google}

May 19th, 2023

Appointment was not honoured, the advisor lady MJ, simply didn't show up and didn't even bother to notify customers not to make a trip to the bank.

Business Response_{on Google} ^{Jul 9th, 2023}

Good day HH Phil. This is definitely not the branch experience we wanted you to have with us. We've shared your comments with our teams. If you require assistance, have any questions, or servicing complaints, please do not hesitate to email us ([email protected]) or send us a direct message via Twitter (@AskCiti) with details. ^Deanna

Brian _{on Google}

Feb 12th, 2023

I wouldnt recommend wasting your time going to this branch I live a few blocks away. Any business I have with citi bank that I have to go in person lll drive to any other near branch to get help much faster and what you need always gets done way faster definitely with the 10 min drive to go to any other branch

Load More Reviews

Overall Rating

( 33 Reviews )

Citi