General Transmissions

Joel Gendler _{on Google}

Jan 1st, 2024

Steve was excellent at communicating and working with me to get the car fixed right, the first time.

Jim Orr _{on Google}

Oct 28th, 2023

Good. Friendly very professional and helpful I would recommend to everyone

Rev. Dr. Celestine Fields _{on Google}

Jul 20th, 2022

Thank you for servicing the transmission on my 2004 BMW. I appreciate your honesty in letting me know the cost, the work you were going to do, and how friendly the former owner was. She makes good coffee. Sorry I talked so much. :)

Remy M. _{on Yelp}

Nov 22nd, 2022

Beware** stay away from this shop.Steve the long time manager seems trustworthy, only my experience after leaving my car for fluid change was horrible. He test drove my car twice on the freeway, called to ask if I still wanted the transmission serviced, I approved the work to be completed which would cost $500. Friday he called around noon, and began shooting the breeze before explaining what happened to my car. He not closed my hood all the way before taking it on the the third test drive, after I had already approved the work to be done. Upon accelerating onto the freeway, the hood flew up hit the windshield wipers, along with the windshield which smashed & cracked it badly. He informed me that he was swerving as he couldn't see with the hood up, and the entire ordeal scared him so much. Steve then told me he took my car to a body shop, and had a $1400 estimate for repair. At this time he informed me that the body shop  pointed out that the inside secondary hood latches had been removed. I knew this was shady having owned the car for eight year's, and also had opened the hood to check all the fluids before dropping the car off to Steve @ GT transmissions. His solution was for me to call my insurance and put in a claim that I was driving the car when this happened. He proceeded to tell me that he would give me my deductible amount, and go ahead and complete the transmission service for my trouble. He did not want to use the shop insurance, saying they would deny the claim cause the latches were missing. Monday morning I went to see the car, there was alot of damage. When he raised the hood which was hard to open, he pointed out where the latches were missing. You could see the fresh imprint of were the latches had been, he removed them to try & justify his mistake (shady). I filed a claim with my insurance, and they are going after the shop for nearly $3,600 worth of damage to my Lexus. I have been without my car for a total of 35 day's, behind Steve's (shop manager) blunder.You have been warned, Beware****