Hours

Friday:
11:00 AM - 7:00 PM
Saturday:
11:00 AM - 7:00 PM
Sunday:
11:00 AM - 6:00 PM
Monday:
11:00 AM - 7:00 PM
Tuesday:
11:00 AM - 7:00 PM
Wednesday:
11:00 AM - 7:00 PM
Thursday:
11:00 AM - 7:00 PM

Chamber Rating

4.1 - (60 reviews)
40
6
1
5
8

About
T-Mobile Authorized Retailer

Visit the T-Mobile store in Berea and discover America’s largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you’re interested in joining the Un-carrier, our staff at 417 W. Bagley Road can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Contact Info

Brands

  • T-Mobile
  • tmobile

Payment Methods

  • AMERICANEXPRESS
  • ANDROIDPAY
  • APPLEPAY
  • CASH
  • FINANCING
  • MASTERCARD
  • SAMSUNGPAY
  • TRAVELERSCHECK
  • VISA

Questions & Answers

Q What is the phone number for T-Mobile Authorized Retailer?

A The phone number for T-Mobile Authorized Retailer is: 440-723-2300.


Q Where is T-Mobile Authorized Retailer located?

A T-Mobile Authorized Retailer is located at 417 W Bagley Rd, Berea, Ohio 44017


Q What is the internet address for T-Mobile Authorized Retailer?

A The website (URL) for T-Mobile Authorized Retailer is: https://www.t-mobile.com/stores/bd/t-mobile-berea-oh-44017-4726?utm_source=google&utm_medium=lastmile&utm_campaign=4726


Q How big is T-Mobile Authorized Retailer?

A T-Mobile Authorized Retailer employs approximately 20+ people.


Q What days are T-Mobile Authorized Retailer open?

A T-Mobile Authorized Retailer is open:
Friday: 11:00 AM - 7:00 PM
Saturday: 11:00 AM - 7:00 PM
Sunday: 11:00 AM - 6:00 PM
Monday: 11:00 AM - 7:00 PM
Tuesday: 11:00 AM - 7:00 PM
Wednesday: 11:00 AM - 7:00 PM
Thursday: 11:00 AM - 7:00 PM


Q How is T-Mobile Authorized Retailer rated?

A T-Mobile Authorized Retailer has a 4.1 Star Rating from 60 reviewers.

Ratings and Reviews
T-Mobile Authorized Retailer

Overall Rating

Overall Rating
( 60 Reviews )
40
6
1
5
8
Write a Review

Joe C on Google

image Free tablet is a scam. Thought the guy worked with was really cool at the time. Then I got some agreement to finance a tablet at $8/mo for 2 years. What a joke.

Business Response on Google Jan 25th, 2024
Hi Joe It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future. Please give me a call at the store so we can look into this together ask for Chris or Tim. 440-723-2300

Deku Wreck You on Google

image The real MVP's. Helped me with a pin issue when I had to file a claim for a broken phone. Customer service here is above and beyond. Thanks again guys for putting up with my shenanigans!


Russell Harwood on Google

image Horrible Experience. Very poor customer service from Caiden. Went in to get a new iphone 15 plus. I had requested to know the colors available before opening my new phone. Caiden claimed he did not hear me after he had opened the box to the iphone. (When I had asked about the colors, Caiden did reply to my question about it and had known I was looking for a certain color) I received a stocking fee on a phone with a color I did not want and Caiden was told before opening it that I did not want a black phone. He also tried adding an extra phone screen and box for the charger that both were not need nor did I request for these items. Will be go to other tmobile stores instead, wont have to deal with such a rude employee

Business Response on Google Jan 7th, 2024
Hi Russell It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

Reese Mattis on Google

image Heem was great he was understanding he was sincere and he dint let me leave until we tried everything 5 stars


Emily Bosque on Google

image

Business Response on Google Sep 23rd, 2023
Thanks for the great feedback Emily. We pride ourselves in having the best people on our team and we appreciate you letting us know how we're doing. Stop by if you need anything!

Load More Reviews

Overall Rating

Overall Rating
( 60 Reviews )
40
6
1
5
8

Write a Review

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