Lawn Wranglers Inc.

Candi Cabral _{on Google}

Sep 9th, 2023

They've been doing my aeration and overseeding for years and I'm generally very happy.

Chris Johnston _{on Google}

May 16th, 2023

They were supposed to come out and check on a flowering crabapple tree, called them three times and they never showed up. We were referred to them by Meurer Bros who always do excellent work and are very professional, much better than these guys!!!

Jonathan N _{on Google}

Feb 2nd, 2023

Best wranglers in town. Those guys know how to substain a lawn Services: Landscape design, Lawn pest control

Mary Kern _{on Google}

Apr 3rd, 2023

Terribly disappointed. Lawn Wranglers was recommended by Meurer Brothers and since I've had great luck with Meurer Brothers I gave them a call. Spoke with Mark on Aug 23rd regarding having a tree sprayed for bag worms. We were told they would be out the following week to spray and would call the day before so we could move vehicles out of the way. Called back on Sept 6th and left a message regarding the service. It's now Sept 12 and no one had returned our call. My husband proceeded to call again today and spoke with Mark, only to be TOLD that the guy who did the spraying left to go to another company. The professional thing to do would have been to call us right away. Had we not continued to call we might never have known and now we've wasted another 3 weeks.
And to make matters worse they recommend a company located north of St. Clair County and when you call this company they say they won't travel tbis far south.
Sorry Lawn Wranglers, you wont get our business or any recommendation.

Jennifer Schilling _{on Google}

Mar 23rd, 2023

We started using them a few years ago. They were great at that point. Had some issues when we had the fall clean up done, but I videoed the issues in progress and sent them to Rose that handled the customer service. She was on top of it, addressed the issue immediately, and was great. Couple more years go by and all is smooth. This past year, however, really tanked. I called to pay a bill and expressed my displeasure in finding a travel charge added to my bill without my knowledge. They added it without disclosing it (they work on yearly bids that you can pay up front at a discount or per treatment) and when I questioned it the owner referred to himself in 3rd person acting like it wasn't him on the phone. I also had requested a bid on fall clean up for my MIL's house. We met there, walked around, and was told I'd have a quote in a few days. I finally received it about a month later. Needless to say, we had already moved on since it had gotten cold and we would regroup next Fall. Then I had my last service of the year. It had been noted on my account since day 1 that I was to be contacted the day prior to anyone coming due to my dogs. They assured me this could be noted on my account and that was no issue as they do that for a lot of customers. This was my sole reason for going with them over all other companies I contacted. I was alerted by my dogs this last time that someone was obviously on my property as they started to scuffle between themselves. Thank goodness I was nearby to separate them and make sure everyone was safe. I looked out front to find an unmarked truck sitting in the street and someone out back treating my lawn. I called Lawn Wranglers to make sure it wasn't them before going out to talk to this guy about being at a wrong address, assuming he was to be at a neighbor's yard. I spoke to some lady (not Rose) that confirmed it was their guy and her was doing a treatment they had me scheduled for. I told her absolutely not, that my account was noted that I was to receive a call every time they were coming, they nearly caused a dog fight, and no one ever contacted me. She confirmed it was noted and said, "Oh, yeah, you're right. It's right here. Sorry about that." I told her that was absolutely unacceptable and take me off their list. Not only did they lose me as a repeat customer, they lost a $4600 Fall job as well. The lady I spoke with did not seem concerned in the least. It's simple lack of detail and follow through that will ruin any business. It's unfortunate because a few of my repeat guys were amazing and did a stellar job.